Who are we?
We are the leading Data-Driven Customer Experience (CX) Company, that empowers the world's leading brands to better understand the data they collect, store, and activate to improve customer experiences.
We’re committed to delivering marketing solutions that create more than outputs; delivering valued outcomes that matter. We design and execute enriched customer experiences that drive performance at the individual and business level, through the winning blend of human expertise, cutting edge technology and AI, and customer data.
We enable leading global brands to step into the privacy-first era, with confidence.
Meet our leadership team
Ian James
Umberto Torrielli
Jess Bradley
Chris Ellis
Riz Butt
Tim Beard
Kate Phair
Andrea Ghibaudi
Alex Jacobson
Stefano Camisasca
Our Story
Founded in 2016, Silverbullet. was designed to solve a very real, prevalent challenge within the (m)adtech landscape
2016: Founded Silverbullet Data Services (CX Services Suite)
2017: 20+ Global Clients
2018: Team grew to 10+
2019: Acquired Data Scientists & Contextual Targeting Product Engineers
2020: Built and launched 4D
2021: Listed on the London Stock Exchange
2022: 40+ Global Clients
2023: Silverbullet Re-structures: CX Services x CX Product Studio
2023: Silverbullet Cloud is born
2024:
- 4D enhances solutions offering into mobile
- Growing AI advisory service offered as clients evolve
- Deep-rooted partnerships with MarTech partners get stronger
- Expansion of CX capabilities in measurement
- Connecting the dots between first-party data and contextual, relevant environments to pave the way for a privacy-safe future.
Why Silverbullet?
Consumers care about great experiences with the brands they trust. Client’s care about data-driven marketing, that is both measurable and that delivers ROI. We care about both.
What makes us unique?
Helping leading brands to deliver outcomes that drive value.
Old ways of working are no long applicable. We’re committed to delivering marketing solutions that are fit for the privacy-first, new marketing era.
The right tech, strategy and expertise to smash your KPIs
Our solutions give you the strong foundation you need to build your marketing on.
Privacy by design,
with a data DNA
Our founding partners created Silverbullet with data running through their veins. Privacy has been – and will always be – our priority.
Using AI as an accelerant
We know that advanced technology and AI innovations are coming in thick and fast. We are here to make life easier for you, disclosing the best AI-powered tools that will enhance your business
Our Partners
Silverbullet collaborates with global enterprise technology platforms to implement, configure, integrate and maintain systems that drive digital marketing processes and results.
Our environmental, social and governance strategy, comprised of four pillars
DE&I and Culture:
Focuses on taking care of ourselves, and increasingly with our clients.
Low-Impact Workspaces:
Concentrated on flexible working, hybrid office models and environmentally friendly travel initiatives.
Doing Good:
Aimed at providing business support to charitable clients, with a focus on pro-bono campaigns where applicable.
Sustainability:
A new initiative focused on supporting our clients explore sustainable ways of working that lower carbon emissions and increase business efficiency.
DE&I and Culture:
Focuses on taking care of ourselves, and increasingly with our clients.
Low-Impact Workspaces:
Concentrated on flexible working, hybrid office models and environmentally friendly travel initiatives.
Doing Good:
Aimed at providing business support to charitable clients, with a focus on pro-bono campaigns where applicable.
Sustainability:
A new initiative focused on supporting our clients explore sustainable ways of working that lower carbon emissions and increase business efficiency.
Our Values
Be bold with integrity
We are bold, honest and not afraid to challenge the status quo. Our employees all strive to fulfil the group’s mission in leading data and digital transformation, approaching every aspect of our existence with bold ideas, brave new ways of thinking, and 100% trust.
We are a family, built from creative thinkers, technical pioneers and ambitious leaders, who all have a voice no matter where they sit within the organisation.
Captivated by our Clients
Captivated by our Clients and Each other. We are captivated by our client’s challenges and opportunities. Our teams submerge themselves into our clients and customers’ day-to-day needs, as well as their long-term goals.
As much as we are obsessed with nurturing our people internally, we are devoted to matter what the challenge ahead brings. We live and breathe data and technology, so our clients can focus on what they know better than anyone else, their business.
Diversity of Thought, Equal in Passion
We are global thinkers and have a shared passion for success. Our organisation is made up of multiple nationalities, across 25+ regions, with an evergrowing footprint.
Our global teams are more connected than ever, with a commonality that spreads throughout; a passion to create something really special for our clients by thinking with diversity and inclusivity, to best serve the needs of everyone.
Work Hard, Play Hard
We have created a fun, cheeky workplace to make work less like, well, work. Silverbullet is made up of the most hard-working people in the industry. However, there is always time for fun.
Work celebrations, social events, fun initiatives and incentives, a global sense of humour and well, some off-the-record slack channels that only our team members are privy to…. Silverbullet works hard and plays hard, and we believe that is the recipe for success.