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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions,power surges, and wear and tear.
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1.27 mi | ASHBURN 20147
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Microsoft Surface Pro 2-in-1 Laptop/Tablet (2024), Windows 11 Copilot+ PC, 13" Touchscreen OLED Display, Snapdragon X Elite (12 Core), 16GB RAM, 256GB Storage, Black, Amazon Exclusive
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GOLDReturn this item for free
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Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
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Purchase options and add-ons
Brand | Microsoft |
Model Name | Surface Pro |
Screen Size | 13 Inches |
Color | Black |
Hard Disk Size | 256 GB |
CPU Model | Snapdragon |
Ram Memory Installed Size | 16 GB |
Operating System | Windows 11 Home |
Graphics Card Description | Integrated |
Graphics Coprocessor | ARM Mali-T604 |
About this item
- [This is a Copilot+ PC] — A new AI era begins. Experience enhanced performance and AI capabilities with Copilot+ PC, boosting productivity with security and privacy in mind.
- [Introducing Surface Pro 13” Touchscreen Display] — The most flexible, powerful 2-in-1 laptop and tablet with AI-accelerated Copilot+ experiences. Surface Pro 11th Edition reimagines the laptop.
- [Flexibility at Any Angle] — Use with the detachable Surface Pro Flex Keyboard (sold separately). Shift from tablet to laptop to sketchbook with its unique kickstand.
- [Outstanding Performance] — Snapdragon X Plus (10 core) or Elite (12 core) with powerful NPU, faster than MacBook Air M3[1].
- [All day battery life] — 14 hours of battery life[5], fast charging with 65W PSU via Surface Connect or USB-C.
- [Recall with Copilot+]: Easily retrieve documents, emails, or web pages with an explorable timeline of your PC's history[2] (coming soon).
- [Enhance Calls with Copilot+] — Improve lighting, cancel noise, and blur distractions with Windows Studio Effects for video calls. Prerelease product shown, subject to change.
- [Translate with Copilot+] — Real-time subtitles for 44 languages during video calls or streaming.
- [Cocreate with Copilot+] — Generate art from text or image prompts.
- [Stunning Colors] — Black, Platinum, Sapphire, and brand-new Dune and matching keyboards in premium Alcantara fabric6 (sold separately)
Frequently bought together
![Microsoft Surface Pro 2-in-1 Laptop/Tablet (2024), Windows 11 Copilot+ PC, 13" Touchscreen OLED Display, Snapdragon X Elite (](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/I/617kakTyb3L._AC_UL116_SR116,116_.jpg)
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- URBAN ARMOR GEAR UAG Designed for Microsoft Surface Pro 11/10/9 Case with Built-in Kickstand Hand & Shoulder Strap Pen Holder Compatible with Type Cover Keyboard Rugged Protective Cover, Plasma IceAmazon's Choicein Tablet CasesFREE Shipping by AmazonGet it as soon as Sunday, Aug 4
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use, battery life, appearance and speed of the tablet computer. For example, they mention it's easy to use, has a wonderful screen image and the standby time is insane. That said, some complain about the keyboard. Opinions are mixed on performance and quality.
AI-generated from the text of customer reviews
Customers are satisfied with the appearance of the tablet computer. They mention that the colors are super fun, and the home screen looks beautiful. They also appreciate the amazing screen and picture quality.
"...Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched...." Read more
"...The design is beautiful and outstanding, totally worth the high price if downloading specific non-Microsoft apps isn't a problem for you ^^..." Read more
"...Pros: Sleek, elegant design. I absolutely love the blue color that I purchased, it's gorgeous. The screen resolution and colors are fantastic...." Read more
"I love everything about this tablet, the colors the quality, everything is perfect, but for me that my business uses GOOGLE DRIVE is a big issue..." Read more
Customers find the tablet computer easy to use. They say the touch pad is a snap to use and navigate, and the 2 in 1 design is convenient. They also appreciate the facial recognition and pin entry features, which are easy to set up and use.
"...Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched...." Read more
"...The facial recognition and pin entry are so easy to set up and use, very similar to a phone so I really like that...." Read more
"...Plenty of features and convenient to have a 2 in 1. I bought a pro 9 keyboard/pen and works very well with the newer version of it...." Read more
"...Add the keyboard with touch pad and a snap to use and navigate. Best Surface I have ever owned this is my 3rd." Read more
Customers are satisfied with the speed of the tablet computer. They mention that it is fast and suitable for everyday use.
"Surface is great! Works well and is fast. I have had no issues watching videos, opening three/four tabs at a time...." Read more
"Incredibly fast with wonderful screen image. Add the keyboard with touch pad and a snap to use and navigate...." Read more
"Love it. Its fast and solid. Great quality picture and plenty of memory." Read more
"...I only use my laptop for the browser. The Battey life and standby time is insane compared to the older models. defiantly worth the hype!" Read more
Customers are satisfied with the battery life of the tablet computer. They mention that it can last for hours watching YouTube videos with moderate to high brightness.
"...Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched...." Read more
"...It's very quiet, no loud fan, doesn't over heat. The battery life is amazing, hours watching YouTube, videos with moderate to high brightness the..." Read more
"Great Battery Life on the Snapdragon Plus..." Read more
Customers appreciate the value of the tablet computer. They mention that it is worth the high price and is defiantly worth the hype.
"...Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched...." Read more
"...The design is beautiful and outstanding, totally worth the high price if downloading specific non-Microsoft apps isn't a problem for you ^^..." Read more
"...defiantly worth the hype!" Read more
Customers are mixed about the quality of the tablet computer. Some mention that the quality is unmatched, the video camera for online meetings is very good, and it's solid. Others say that it'll not connect to the network, the art or generates is very low quality, and that it is not reliable merchandise.
"...Quality is unmatched.Con: Wishing it came with either the pen or key board (or both)...." Read more
"This Surface pro 11 is a 100% junk the only thing good about this junk is the hard disk can be remove so you can just make it become a iPad and pc..." Read more
"...The video camera for online meetings is very good quality and I like the blur background feature that is built in...." Read more
"...the keyboard was not included. Bad for Microsoft’s reputation!" Read more
Customers are mixed about the performance of the tablet computer. Some mention that it works well and is fast, while others say that several apps do not work or do not operate correctly. Some customers also report that the tablet cannot download certain apps they use for everyday tasks.
"...and won't recognize Google Drive for desktop, so it could not download certain apps people use for everyday tasks...." Read more
"Surface is great! Works well and is fast. I have had no issues watching videos, opening three/four tabs at a time...." Read more
"Nothing seems to be working correctly. Checking daily for updates for bug fixes. Plus it lags sometimes lol. This is embarrassing...." Read more
"...So many of them will work, but not at the full potential. At times mouse clicks don't register. I noticed this on my Surface at work also...." Read more
Customers are dissatisfied with the keyboard of the tablet computer. They mention that it was not included and that the keyboard and pen were sold separately.
"...I didn't realize that the keyboard and pen were sold separately as the photos, videos on the Amazon listing are misleading as they all show the..." Read more
"...Only drawback is the keyboard is entirely separate and that does make the end price higher than expected...." Read more
"2 in 1 was just a selling misleading statement. the keyboard was not included. Bad for Microsoft’s reputation!" Read more
"...I just wanted to say that its extremely deceptive that this doesn't come with the keyboard...." Read more
Reviews with images
![Very impressed. Glad I bought it](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews
Top reviews from the United States
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Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched.
Con: Wishing it came with either the pen or key board (or both). While looking at post I would have thought it did but you have to carefully look and read where it says "sold separately". Just make sure you get some sort of keyboard! Pen is optional but it's always good to have.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on July 8, 2024
Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched.
Con: Wishing it came with either the pen or key board (or both). While looking at post I would have thought it did but you have to carefully look and read where it says "sold separately". Just make sure you get some sort of keyboard! Pen is optional but it's always good to have.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/616ma-wuG9L._SY88.jpg)
I mainly use Google Drive and other apps to store files for drawing, but the Surface Pro is its own special Microsoft device and won't recognize Google Drive for desktop, so it could not download certain apps people use for everyday tasks. If apps you want to use do not support ARM versions or maybe not for Surface Pro, then I do not recommend buying the Surface Pro (other than that, everything is on the top for performance and design, features and everything🙌❤️)
The pen is so smooth and accurate, first time using it but it was great for taking notes and any artist work.
The design is beautiful and outstanding, totally worth the high price if downloading specific non-Microsoft apps isn't a problem for you ^^
Pros: Sleek, elegant design. I absolutely love the blue color that I purchased, it's gorgeous. The screen resolution and colors are fantastic. I am a digital artist and it perfectly displays my artwork. The facial recognition and pin entry are so easy to set up and use, very similar to a phone so I really like that. The video camera for online meetings is very good quality and I like the blur background feature that is built in. Copilot is very useful and I can see it helping me in my business, setting reminders, giving me ideas, writing captions for social media and more. I'm a big ChatGPT fan so having copilot built in with the push of a button simplifies and makes my life easier. It's very quiet, no loud fan, doesn't over heat. The battery life is amazing, hours watching YouTube, videos with moderate to high brightness the battery is lasting all day! It's very portable and easy to carry around. And I enjoy it better than my work computer. The built in stand is nice and I was able to connect my mouse to it without issue via Bluetooth. The customization options and adding colors are super fun and my home screen looks beautiful.
Cons: While I am big on AI and productivity, I still value my privacy and the fact that there isn't an optional camera from lense cover is very annoying. I bought one to add but I think it might mess with the facial recognition so yeah I guess I won't be walking around in my underwear in front of the computer lol. Second, the laptop froze yesterday when I tried to download Google Drive yesterday and I now understand that they are not compatible which by the way is a big miss. I do not want a Chromebook but I do want to use Google photos to backup my artwork and that is a defect that they are not compatible. But worse is that within less than 2 hours of having this laptop it froze and I had to manually restart, that is a huge red flag. I have been using it all day today and haven't had that issue to I'm hoping to write it off to the fact that things were still updating yesterday when this occured. I believe that for the money 512 GB of storage is absurdly low. The blue color was not available in 1 TB. My phone has more storage than that lol. The Cocreate option was an interesting selling point featuring AI art capability and on my gosh, what a joke that is. It's an add on to the paint app and the art or generates is very low quality, which I won't be using. They made a big deal out of this advertising in the video and on Microsoft's homepage but honestly it's ridiculous. I'm hoping I can use the pen for other things with the Surface.
For now I'm still undecided if I will be keeping this machine. I'm going to use for a few more days and determine if it's worth the money of if I'm better off with a $400 laptop that will do everything that I need. I will update this review as I discover more pros and cons too.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on June 21, 2024
Pros: Sleek, elegant design. I absolutely love the blue color that I purchased, it's gorgeous. The screen resolution and colors are fantastic. I am a digital artist and it perfectly displays my artwork. The facial recognition and pin entry are so easy to set up and use, very similar to a phone so I really like that. The video camera for online meetings is very good quality and I like the blur background feature that is built in. Copilot is very useful and I can see it helping me in my business, setting reminders, giving me ideas, writing captions for social media and more. I'm a big ChatGPT fan so having copilot built in with the push of a button simplifies and makes my life easier. It's very quiet, no loud fan, doesn't over heat. The battery life is amazing, hours watching YouTube, videos with moderate to high brightness the battery is lasting all day! It's very portable and easy to carry around. And I enjoy it better than my work computer. The built in stand is nice and I was able to connect my mouse to it without issue via Bluetooth. The customization options and adding colors are super fun and my home screen looks beautiful.
Cons: While I am big on AI and productivity, I still value my privacy and the fact that there isn't an optional camera from lense cover is very annoying. I bought one to add but I think it might mess with the facial recognition so yeah I guess I won't be walking around in my underwear in front of the computer lol. Second, the laptop froze yesterday when I tried to download Google Drive yesterday and I now understand that they are not compatible which by the way is a big miss. I do not want a Chromebook but I do want to use Google photos to backup my artwork and that is a defect that they are not compatible. But worse is that within less than 2 hours of having this laptop it froze and I had to manually restart, that is a huge red flag. I have been using it all day today and haven't had that issue to I'm hoping to write it off to the fact that things were still updating yesterday when this occured. I believe that for the money 512 GB of storage is absurdly low. The blue color was not available in 1 TB. My phone has more storage than that lol. The Cocreate option was an interesting selling point featuring AI art capability and on my gosh, what a joke that is. It's an add on to the paint app and the art or generates is very low quality, which I won't be using. They made a big deal out of this advertising in the video and on Microsoft's homepage but honestly it's ridiculous. I'm hoping I can use the pen for other things with the Surface.
For now I'm still undecided if I will be keeping this machine. I'm going to use for a few more days and determine if it's worth the money of if I'm better off with a $400 laptop that will do everything that I need. I will update this review as I discover more pros and cons too.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/71FftTFb7nL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/81qriCGM2tL._SY88.jpg)
Only drawback is the keyboard is entirely separate and that does make the end price higher than expected. That said, the quality and price is in line with the competition.