ADT-3
Developer Kit Support Web
FAQs
If ADT-3
cannot be powered on
Please check the power cord is fully plugged into the device. If the
device still can't be powered on, the power cord may be defective. Please
change the power cord to try again.
If the BT
remote control cannot connect to ADT-3
Please check if the remote control is out of the range of connectivity.
Make sure you are close enough to the device.
Changing batteries of the remote control may help.
Press the button on device makes BT pairing again. Follow the steps to pair
RCU.
If BT remote
control cannot pair with ADT-3 at the first boot up
Please check if the remote control is out of the range of connectivity.
Make sure you are close enough to the device.
Changing batteries of the remote control may help.
If the steps above cannot solve the issue, please restart the device and try
again.
If ADT-3 is
unable to connect to Wi-Fi
Please check if other devices can connect to Wi-Fi. If the Wi-Fi AP cannot
be connected, please check with Wi-Fi AP troubleshooting guide.
If only ADT-3 cannot connect to Wi-Fi, please ensure the setting to connect to
Wi-Fi is correct. If still not working as expected, try to reset the network
setting of the device.
If the TV has
no sound or video
Please ensure the HDMI cable is fully connected to the TV and the device.
If the cable is fully connected and there is still no video or sound, then the
cable may be defective. Please try using another HDMI cable.
If the App
crashes or is not responding
Please reboot the device. After the device��s reboot, check for system and
App updates. If the App is still crashing or not responding, please force stop,
clear cache and data, or uninstall and re-install the App.
If the voice
search is not working
Please ensure the device is already connected to the internet. If the
device is connected to the internet and it is still not working, you may need
to re-pair the BT Remote Control:
Step 1. Go to the"Settings" page, then select the"
Connected
Devices
".
Step 2. Select the"RemoteB06" and un-pair it.
Step 3. Press "OK" and "Vol-" key on the BT
Remote Control to trigger the re-pair process.
Note: If you cannot see "RemoteB06" in the "
Connected
Devices
" list, please jump to Step 3 directly.
How to update
the system to the latest SW version
Please follow the steps to check update
Step1. Go to settings page then select the ��Device Preferences�� item.
Step2. Go to the ��About�� item then select ��System update��.
Step3. Press the ��Check for update�� button to check if there is a newer
version of SW.
How to use
Android TV App to control ADT-3
Please download the Android TV App from the Google play store. Ensure the
device and the device with Android TV apps are in the same Wi-Fi network. Find
the device name to connect it.
How to do the
factory reset on ADT-3
Please follow the following steps to do the factory reset:
Step 1. Go to the "Settings" page, then select "
Device
Preferences
".
Step 2. Select "About".
Step 2. Select "Factory Reset" to start.
Note: All data will be erased.
Can't sign in to my Google account during ADT-3 setup process
Please ensure your password is correct. If you forget the password and no
longer have access to your Gmail, please use another account and try again.
The TV can��t
display with ADT-3
Please plug and unplug the HDMI cable several times. If it doesn't work,
please find another TV/Display set to try again. It may be caused by elder TV
or damaged EDID.
Y Cable
connection
Please connect the device to start your development.
What if my
live apk has Internet connecting issue
Please see the item ��If ADT-3 is unable to connect to Wi-Fi��.
You can enable YouTube to check the network activity and Frames dropped status
to evaluate your network health.
What Apps are
available on ADT-3?
All typical Google services that support Android TV are available on
ADT-3, for exa
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