Monitoring - A fix has been implemented and we are monitoring the results.

We will e-mail the affected customers about possible compensation.
We apologize for any inconvenience and thank you for your understanding.

Jul 10, 2024 - 16:40 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 2024 - 11:40 CEST
Investigating - There is currently a malfunction on our website, which means that it is not accessible.
Our colleagues are already working to resolve the issue.

We apologise for any inconvenience.

Jul 10, 2024 - 10:09 CEST
Website services Degraded Performance
Website (EU) Operational
Website (INT) Operational
Accounts / Login (EU) Operational
Accounts / Login (INT) Operational
Gameserver Webinterface - EU Degraded Performance
Gameserver Webinterface - INT Degraded Performance
Data Center Locations ? Operational
EU - Frankfurt Operational
EU - Düsseldorf Operational
EU - Cologne Operational
EU - London Operational
US - East Operational
US -West Operational
US -Dallas Operational
SGP - Singapore Operational
TWN - Taiwan Operational
JP - Japan Operational
AUS - Australia Operational
Cloudflare Frankfurt, Germany - (FRA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 10, 2024

Unresolved incident: Disruption of our website.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024
Resolved - This incident has been resolved.
Jul 7, 09:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 07:49 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 7, 02:13 CEST
Investigating - Unfortunately, our EU website is currently experiencing a malfunction.

Our colleagues in development have already been informed and are working on a solution.

We apologise for any inconvenience.

Jul 7, 01:12 CEST
Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

No incidents reported.

Jun 27, 2024

No incidents reported.

Jun 26, 2024

No incidents reported.