Lina R
I've been a b&bw loyalty member for a long time and have never had such frustrating issues with the app or account before. I sign in, and immediately, it logs me out and back to the sign in screen. No matter how many times I try to log in. I've tried with and without using the biometrics option. No change. Even when I uninstall and reinstall the app, the problem persists. Ultimately, I can't even use the app. Fix this bug please.
2 people found this review helpful
Ashlee Fisher
I love having the rewards and I love the merchandise. However, the App freezes on me a lot and I need to close it out before going back in. Also, I will be checking out my items and literally paying and then suddenly something in my cart is out of stock. So then it errors, I have to remove the items that are out of stock and start my checkout all over and hope it doesn't happen again.
48 people found this review helpful
Yvonne Van Dyke
I was in the app a few days ago. This app yesterday and today has not been good. I couldn't find and/or remember my password and have been unable to reset. It keeps saying it will send something to reset it, but I have not received anything. Yet I get emails nearly every day with what the deals are. If it will send me those emails then I'm not sure why I don't get the ones to reset. It is very irritating because then I cannot access to see how many points, etc. I have.
45 people found this review helpful