![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjXFUG84XSWJmzxqVKjz6A19YNmKmgSk6iS76hoQe1Itr7IzCWjr=s32)
Alexis B
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My app updated and will no longer open. It just sits on the white "Agorapulse" opening screen. Have tried restarting my device, uninstalling and reinstalling. Nothing works. This app was already a pain to use for my job and now it's not even functional. Edit: I have the latest version and it still wont load/open past the initial opening screen. I have been in contact with support and still haven't been able to use the app.
17 people found this review helpful
Hi Alexis, I'm so sorry to hear you are facing an issue with the mobile app since you updated. Can you double check that you are on the latest version of v10.5.17. I would like to ask you to contact us on support@agorapulse.com where our team are waiting to help you get this issue resolved ~ Ineke
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjVgDcaQExCFq0uzDrHuos7sT5uRSMlf8ub2VheZRTGXZluJ7D-r2w=s32)
George Damanis
The best social media management tool in existence. Top tier customer care. Full functionality that stays ahed of API changes. Highly recommended.
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a/ACg8ocL0a7a65aklAj_Z_LOrKBJ-lH65vM-fxlNbCoonsHKDi3nMD6Q=s32-mo)
Steve
Somewhat useful app. If I open a comment to reply, I have to close the entire app and reopen it, or if I open another, it just sits there blankly and loads nothing.
1 person found this review helpful