Webinar: AI-Empowered Service Teams: Transforming Customer Experiences with Microsoft Copilot
Help service teams focus on what matters most with Copilot as their AI assistant in their flow of work. Copilot is proven to make you more productive, improve the quality of your work and save time on repetitive tasks. Join this webinar to learn how you can transform your service experience with generative AI capabilities from Microsoft Copilots designed customer services and frontline workers.
With Copilot for customer service teams, you can
- Resolve issues faster and ramp up quickly
- Discover agent productivity improvements
- Infuse generative AI into your existing contact centre in minutes
- Customise for a solution tailored to your needs
With Copilot for frontline workers, you can
- Boost technician productivity
- Optimise frontline manager workflow
- Enhance efficiency with intelligent recaps