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Status: Accepted

Hi  all ,

Thanks to @Sharlkaur  for the prompt response! The fix has now been deployed. It may take up to 12 hours for the new configuration of WebView2 to reflect. Users may need to restart the Power BI Desktop app a couple of times. Everyone can keep an eye on the issue in Support.

Microsoft Fabric Support and Status | Microsoft Fabric

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Needs Info

Hi @mikeoshields 

Do you still have the installer from the previous version? If you roll back the version to the previous one, can you log in to Power BI Service normally?

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Accepted

Hi @oxce2 

This is a known issue affecting users who have updated to the latest version of WebView2 (26.0.2592.113). It has been posted on our public forum, Microsoft Fabric Support and Status | Microsoft Fabric for everyone's awareness, and we are actively working on a resolution.    

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Delivered

Hi all , 

Version 2.130.930.0 updated on June 17th, has fixed this issue. Please download the latest version from the link below and test this issue. Thank you for your cooperation!

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Needs Info

Hi @LearningBI_26 

Can you describe your problem in more detail? What do you mean when you mention jump? Can you elaborate on your problem with a screenshot?

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Delivered

Hi all , 

Score sentiment can work well in PBI Desktop (version 2.131.901.0 64-bit (July 2024) ) . You guys can update PBI Desktop to the current version and test it.

vyetao1msft_0-1721614663076.png

As for the refreshing issue with Service that you guys mentioned, it's a general problem. Fabric Customers with tenants located in Central US region may encounter issues while interacting with the service .  The issue has now been resolved, please verify on Service.

 

Best Regards,
Community Support Team _ Ailsa Tao

 

Status: Accepted

Hi @Andyrice1989 ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

Status: Delivered

Hi  all ,

This issue has been fixed , please check it in Power BI Service . Thanks for your patience and cooperation !

 

Best Regards,
Community Support Team _ Ailsa Tao

 

Status: Delivered

Hi all ,

This issue has been fixed . Please check the maps in your Service and Desktop . And I will change the status to "Delivered"  .

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Delivered

Hi  all 

This issue has been fixed in version : 2.127.1235.0 64-bit (March 2024) . Please update Desktop to this version .

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Accepted

Hi all,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

Status: Delivered

Hi all , 

This issue will be fixed in the next month . The workaround is setting transparency to 100% .

vyetao1msft_0-1719296406761.png

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Accepted

Hi @InTheDark ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

 

Status: Delivered

Hi @maxbarj ,

 

As you saw in the previous post, this issue is a design matter, not a bug.

You may vote the idea and comment here to improve this feature. It is the right place for customers provide feedback about Microsoft Office products . What’s more, if a feedback is high voted there by other customers, it will be promising that Microsoft Product Team will take it into consideration when designing the next version in the future.

 

Best Regards,
Community Support Team _ Caitlyn

 

Status: Needs Info

Hi @ShekharKr 

If it's creating a new connection to Snowflake, does it report this error? What is the version number of the Desktop you are currently using?

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Accepted

Hi  @SauravRajJoshi ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

 

 

 

Status: Investigating

Hi @TM_Visual ,

 

Based on the above information, this issue is complex which may need to collect log files for further troubleshooting. Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn

Status: Delivered

Hi  all,

 

Please try it now,the fix is deployed.Thanks for your patience.

 

Best regards.
Community Support Team_Caitlyn

Status: Accepted

Hi @rsizer 

We have seen on the internal platform that other engineers have reported this issue and submitted it. 

The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient!

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Delivered

Hi  @HewBR 

Thanks for your feedback, Power BI Desktop was updated on June 11th for the month of June. Users who are having the same issue can update your Desktop via this link.Thanks again for your cooperation! 

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Best Regards,
Community Support Team _ Ailsa Tao

Idea Statuses