Deutsche Telekom Design & Customer Experience

“Excited to announce our participation in the Service Design Global Conference 2024! Join us for the "Reimagining Accessibility" workshop, facilitated by Sayali Bharambe and Gabriela Purri R. Gomes from our Design Team, where they will share our approach to tackling accessibility, including insights on the upcoming European Accessibility Act. Expect a fun and engaging session with activities like a short safari, a custom card game, and engaging discussions on making the conference experience accessible. Don't miss this chance to learn and collaborate! Date: October 2nd 2024, from 09:00 - 12:00 EEST Location: Paasitorni, Helsinki Link to the workshop: https://lnkd.in/dzMGagms #Accessibility #InclusiveDesign #EAA2024 #SDGC24 #ServiceDesign #Innovation Workshops | SDGC24 Workshops happening at the Service Design Global Conference 2024.

An alle Telekom-Kolleg*innen im Raum Bonn: Wir suchen Verstärkung für die T Gallery! Zur Verstärkung unseres Teams im Programm Management suchen wir einen Veranstaltungs- und Gästemanager (m/w/d) für die Steuerung unserer Kundeneingangskanäle, für das Management des T Gallery-Raums, für die Steuerung unserer Dienstleister sowie für die Planung, Durchführung und Nachbereitung unterschiedlichster Veranstaltungsformate in der T Gallery: - Management unserer Telefon-Hotline sowie des Funktionspostfachs - Termin-Management mit Vergabe von Terminoptionen und Terminen für Veranstaltungen - Planung, Durchführung und anschließende Auswertung von Veranstaltungen sowie begleitender Kommunikationsmaßnahmen - Koordination und Kommunikation mit allen Beteiligten, z.B. Auswahl der Tourguides und Einbindung von Expert*innen in unsere Führungen und Veranstaltungen - Management/ Betreuung der Gäste vor Ort - Management von Besuchsstatistiken und Gäste-Feedback sowie Erstellung von Berichten - Begleitung von/Beratung bei Veranstaltungen unserer internen Stakeholder - Planung und Durchführung von T Gallery-eigener Veranstaltungen und bereichsbezogener Kommunikationsmaßnahmen Hierfür bringst Du eine abgeschlossene Berufsausbildung oder ein Studium in Verbindung mit mehrjähriger Berufserfahrung im Umfeld Event- und Veranstaltungsmanagement mit. Des Weiteren zeichnest Du Dich durch folgende Kenntnisse und Fähigkeiten aus:   - Erfahrung in der eigenständigen Planung, Organisation und Durchführung von Events - Ausgeprägte Gastgeber*innen-Qualitäten und Spaß am Umgang mit Menschen sowie ein Auge fürs Detail - Hervorragendes Organisationstalent und die Bereitschaft, auch außerhalb üblicher Bürozeiten sowie zu 80% vor Ort zu arbeiten - Kompetente und verbindliche Kommunikation mit unterschiedlichsten Lieferanten, Stakeholdern und Gästen in Deutsch und Englisch   Leider können sich auf diese Position nur interne Kolleg*innen der Deutschen Telekom bewerben. Bitte schickt mir bei Fragen hier eine Nachricht oder nutzt den Link in die interne Job-Börse: https://lnkd.in/etVDZrTg. Bis bald!

We are very proud to announce that our Concept T Project View has won a Muse Gold Design Award in the category Conceptual Design - Smart Home This is the result of a fantastic collaboration and team effort! Many thanks to everyone who made this possible! Special thanks to the Design team Alexander Åhnebrink, Nico Kläber, Helge Fedderke, the project lead Dominik Lauf and project team David Platzer & Tabea Klumb, our partners LAYER & Voxon Photonics and to our leaders for their support and advice Claudia Nemat, Jonathan Abrahamson, Michael Hagspihl, Monica Dalla Riva Concept View: a holographic portal exploring the future of connected experiences Concept View is a first-of-its-kind, holographic home hub that re-imagines Deutsche Telekom’s services and hardware in a concept vision for a more immersive future. View provides a human face to complex technological interactions with a 3D holographic, AI-equipped, virtual assistant: Emma. She guides you through the digital world and facilitates holographic calls. The 3D display and gesture-controlled UI allows users to have face-to-face interactions that emulate the real world, removing the need for cumbersome VR headsets. With Concept View, Deutsche Telekom is reinventing the router and expanding its range of applications – turning it into an emotional experience. https://lnkd.in/dDUSP3Em https://lnkd.in/enmSWRim #telekomdesignCX #conceptt #designaward #innovation

#CX  #Design  #Innovation #reddotaward #reddotwinner

🎆 We’re delighted to announce that we are returning this year as a corporate partner, keynote speaker, and portfolio reviewer for SDN Next Gen Conference! 👀 It’s your last chance to submit your portfolio!! Submit TODAY for a chance to be reviewed by our amazing design managers at @deutschetelekom! Portfolio reviews are only available to conference ticket holders, so head to the conference to purchase the tickets 🔗 We, Deutsche Telekom, are more than just another company that provides society with communication infrastructure. Whatever the circumstances, we are a trusted companion in both people’s private and work lives. Whenever. Wherever. Working harder than ever to achieve our mission of 'Connecting your world'.  Together, with passion, focus, inclusion and sustainability, we are entering a world of infinite possibilities for each and every one of us.  We won’t stop until everyone is connected. https://lnkd.in/ejkKZS8v   https://lnkd.in/exYD6cyf #SDNNextGenCon #InfiniteThreads #virtual #SDN #servicedesign #youngtalent #youngprofessional #ServiceDesignNetwork #servicedesignconference #virtualconference #deutschetelekom #telekom #portfolioreview #connectingyourworld Sayali Bharambe Caterina Bellavite Diana Zalbidea Monica Dalla Riva

#wewontstop ! We are envisioning the future with a clear purpose to improve our customers life! We start from reframing the problem and understanding possible future scenarios, and only then we create solutions that matter for our customers! #design #Concept #vision #future #innovation

#CX #Design #Innovation Congrats to the Fiber Hub team for winning the iF Design Award 2024 in the 'User Experience' category. Thanks a lot to Gordian Knauss and Jens Höbelheinrich for the great design and concept!! Also, many thanks to the entire team for making this happen: Sebastian Simmer, Christian Neuen, Falko Wachendorf, Carsten Flöttmann, the 100%-Fiber Team from Service and our external partners & suppliers. This was a great collaboration! Jonathan Abrahamson Monica Dalla Riva Link to winner page on award website: https://lnkd.in/e8xdArCd Millions of households in Germany need access to our fast fiber networks. In order to lay fiber optic cables into every home, we have to coordinate hundreds of construction companies nationwide simultaneously – and arrange each construction step individually with customers, landlords or property managers. To offer everyone full transparency and planning security, we have developed the Fiber Hub: an easily accessible central platform, that orchestrates all steps automatically and where customers can participate live in the expansion progress. The Fiber Hub translates complex building processes into an easy-to-understand, effortless experience.   

We did it again! We are happy to announce that Deutsche Telekom's T Phone won at the International Design Awards (IDA) and the European Product Design Award (EPDA). Our T Phone makes 5G affordable for everyone. With T Phone, we can take full responsibility for the end-to-end experience of our customers: mobile network access and a 5G device from a single source – Deutsche Telekom is one touchpoint for all service matters. Our phones also contribute to our approach of building one global brand. They are T branded because the T is our one and only global logo, an iconic symbol of connection. And now the T is visible in our own phones’ product names. Congratulations to the entire team for these results! Alexander Åhnebrink Anita Grejtakova Monica Dalla Riva Jonathan Abrahamson Claudia Nemat Deutsche Telekom Design & Customer Experience  #mwc2024 #DeutscheTelekom #design

The next generation of User Experiences, at #mwc2024