Game AccountHow can I save my game progress in CookieRun: Tower of AdventuresI don't remember my Google login or password.I don't remember my Apple ID login or password.
Crystals, Coins, and PurchasesWhere can I check my purchase records?I didn't get an item I purchased!I can't buy anything. (Purchase Error)
Fair PlayWhy is fair play so important?Terms and Conditions for a fair and fun playing environmentAbout illegitimate selling of Crystals
Update & FeedbackWhere can I send my feedback for the game?When is the next update?How do I report a bug?
Parental GuideParental GuideMy child made an in-app purchase. Can I get a refund?Who processes in-app purchases?