WellSky Personal Care 12+

When working an overnight the calendar automatically goes to the next day not the shift in progress and sometimes it goes to the last month.
Can’t edit one’s comments so typos can’t be fixed. For example: If I forget to put in that i gave them a cough lozenge I can’t go back and put it in at the correct time.

Also, Why do we have to hit the button “make available for next caregiver “? They should always be available. The next caregiver needs to know and often there is an hour or more between caregivers so no verbal reports are possible. The button stays on when the app is open but if it closes because one has gone to another app or time has past and one has to log back in, the button is no longer on to make comments available.

It often won’t let me clock out if I haven’t been using it for awhile and i have to close it and log back in. Frustrating when i a few minutes to leave.

Today I hit all the tasks marked 1/2 hour before my shift was over and it sent me to clock out and it stopped allowing me to make comments. I no longer could comment on her drinking water.

Must be a bug as I try and get into the calendar and it doesn’t open. Can only see the date today and future and then only by scrolling and it doesn’t want me to see far into the future. Why can’t i see my past work days?

Can someone please change the way the task list is presented? If I have 23 tasks, they should all be listed and then at the end yes or no. If yes, end of clocking out. If no, then you can comment on whichever tasks you did not do. This thing where I have to click on every task individually EVERY DAY is annoying and time-consuming. Can someone please change this? P.S. most people are saying yes to everything and not even looking at what these tasks say after the first week of doing it. PLEASE CHANGE THIS! Also please make it so I can see the password when putting it in so I don’t have to go back and change the whole thing if one letter or number is wrong. This app is really antiquated and not up to par at all. You should also be able to STAY logged in. If I’m not logging out then I shouldn’t have to keep logging back in daily. The user name and pw should be able to stay there until further notice. Again, another time- consuming unnecessary step that makes everything that much more annoying. Oh and the part where the stupid thing keeps saying you’re “out of range” when your right there in the persons HOUSE!

I use this for work (Im an in home caregiver) and it’s an okay app. It’s a lot simpler than calling the number, but it has many flaws. I wish there were notifications about schedule changes because many times I have woken up and got ready for work, only to open the app and see the client canceled.
I wish I could see my previous hours all together in increments like weeks/months. That would be a lot more helpful.
I wish there were a way to add in/remove tasks that haven’t been updated in awhile to save my office some time (we have a lot of clients compared to how much management, it would take weeks for them to update everybody’s task list on their own).
The locations should come with pictures!! Sometimes it is really hard to find the right house especially in the neighborhoods where a mass majority of people do not have clearly marked houses.