Cards are black and saying not found

[newish_virtuoso2]

Card types are black and say not found, please help

[Shurds_27]

Start of prem TOTS, all card types have disappeared from my account. Cannot search the transfer market by card types. Have tried deleting latest Ultimate Team update and re-downloading but this has not resolved the issue.

[01274762336]

please i need help.. my cards not found 

[Romax_15280]

Response please EA, people had this issue for weeks.

Reinstall will nit help,

This is clearly backend problem with the object database,

hence the reason you can use card in game but but backgrounds don't show as trying to pull the info but says not found on card as it can't find the path, this should be simple to fix for EA devs.

I also don't see any playstyle plus activating above card.

Also can't search market as all non existent apart from base card types.

Fix please EA

[MeSomorfi]

This has been going on for weeks, please fix, EA.

[EA_Barry]

@Shurds_27 @bn5i1hpbuxav @newish_virtuoso2

Please reboot your Console/PC and Router and then retry playing, thanks.

[B0n3_Marr0w]

Fc 24 UT player card not found bug started from tots release. Please help fix the bug

[newish_virtuoso2]

I've tried that, doesn't work

[Gingerpele28]

my cards say not found

[Rgbyman1971]

@ It also seems that this is mostly or fully an issue on old gen.