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can't reload the game
by h0931825971Original Post
After I re-downloaded the game, I tried to restore the original game account. Although the game interface has an option to restore to the cloud device, it cannot be restored after select reload game from the cloud device
Unfortunately, we can't solve your problem through the forums.
Please contact support. Since you can't access your game, please use the following link to send in a ticket: https://help.ea.com/en/help-top-issues/?product=the-sims-mobile
AHQ Guardian - Volunteer Moderator
