[Steam] Chapter 10 - Hallway - Destroy the Tendril in Deluxe Quarters Crashing [ Edited ]

[littlebloke]

Hi, 

In Chapter 10, where the mission states "Destroy the Tendril in Deluxe Quarters" I enter an L shaped hallway just before a room with a laughing woman. Within under a minute the game will crash. It will either freeze or CTD.

Up until this point the game has not crashed even once, progress is now impossible.

PC Spec
OS: Windows 11 - 23H2
PSU: HX1000i 

MB: ASUS ROG Crosshair VIII Dark Hero BIOS 4805
CPU: AMD Ryzen 9 5950X (cooled with a Corsair RGB Pro XT)

GPU: XFX RX 7900 XTX Speedster MERC 310

DISPLAY: LG 38GN950

Memory 2 x 16GB TEAMGROUP-UD4-3600 (DDR4-3597 / PC4-28700 DDR4 SDRAM UDIMM) 16-16-16-38-55 XMP

C (OS Drive): 1GB SOLIDIGM P44 Pro

D (Steam Drive): 2GB SOLIDIGM P44 Pro
AMD Radeon Drivers: 24.5.1

Windows updates and all other drivers I can think of are up to date, nothing is overclocked, everything stays well within thermal limits. 

Playing through Steam with an Xbox Controller

No other games I am playing crash, these include : BG3, Starfield, Ghost of Tsushima, Horizon Zero Dawn/Forbidden West, CyberPunk 2077, Death Stranding, Elden Ring. 

I have tried changing the game settings to vary the Quality and Display setting to vary those as well. Not sure what else to do!

I can provide more information if needed.

Please help. I'd like to finish the game!

[EA_Shepard]

@littlebloke 

Can you attach a DxDiag?

Also, look at your Reliability monitor and attach this file:

• Press the Windows key and "R" at the same time.
• Copy and paste "perfmon /rel" (without the quotes) in the new Window > hit “ENTER”
• Look if it has entries for the game executable or EA app.
• If yes double click at the last entry for the game executable or EA app, copy the info, and save it to a text file.
• Once saved attach it to the thread.

[littlebloke]

Hi, 

Thanks for replying.

I've just now had the chance to look at this. Fortuitously, new Radeon Drivers have just released. Installing these drivers forced a Rebuild of the Shader Cache. When I restarted the game it was jittering a lot (I guess due to in game shader compiling or something of that ilk), after a time it smoothed out, I went into the L shaped Hallway and it did not crash at all. 

Either the new driver (24.6.1) or the forced shader recompile as a result of the driver install have resolved the issue. 

Kind Regards,
LB