See details Show less
Search
New topic

Persisting runtime error

by DarthVadress30
Reply

Original Post

Persisting runtime error
★★★ Newbie
DarthVadress30

4 weeks ago

When loading my most recent save for Dragon Age 2, which I played yesterday without issues, it would not load. It gave me the Runtime Windows C++ error.

I have trawled through forums for hours and tried every possible solution:

  1. Downloading the most recent 86 AND 64 x redist files.
  2. Adding a new txt file called systeminformation.xml in the folder.
  3. Allowlisting the game in my Norton security provider (this was already on the allowlist).
  4. Checking text files are not read-only.
  5. Downloading the latest Windows update.

Nothing is working. This is incredibly frustrating. Does your game no longer work with Windows?

Message 1 of 2 (176 Views)
Reply
0

Re: Persisting runtime error
Community Manager
Community Manager
EA_Illium

4 weeks ago

Hi @DarthVadress30 Would it be possible to get a DxDiag file?


Illium.png

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 2 (151 Views)
Reply
0
New topic