how to add old cd key games to account?

[Another-Level100]

so i have bf2 and bf2142 im trying to add to my account that i brought years ago (new)

iv talked to an advisor and they are saying i need to contact the retailer as the keys are not showing up on there system or something, i sent pictures of my keys on the manuals. is there anything i can do....?? or will i have to find a diffrent way to..... download my games????

[EA_cuervo]

Hey there, 

Please note that for some older games, it's not always possible to redeem the codes on the EA app. However, you can try redeeming the code on your side by going into the EA app > Library > Click on the button "+ Redeem Code".