I bought catch up pack vol’ 6 and it’s not working

[Justingfah]

Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug I bought the catch up pack vol.6 and it’s not working
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Make the catch up pack work?
What happens when the bug occurs? I didn’t get catch up pack
What do you expect to see? My catch up pack

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Get me my catch up pack