Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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Microsoft Surface Pro 2-in-1 Laptop/Tablet (2024), Windows 11 Copilot+ PC, 13" Touchscreen OLED Display, Snapdragon X Elite (12 Core), 16GB RAM, 256GB Storage, Black, Amazon Exclusive
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
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Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
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Purchase options and add-ons
Brand | Microsoft |
Model Name | Surface Pro |
Screen Size | 13 Inches |
Color | Black |
Hard Disk Size | 256 GB |
CPU Model | Snapdragon |
Ram Memory Installed Size | 16 GB |
Operating System | Windows 11 Home |
Graphics Card Description | Integrated |
Graphics Coprocessor | ARM Mali-T604 |
About this item
- [This is a Copilot+ PC] — A new AI era begins. Experience enhanced performance and AI capabilities with Copilot+ PC, boosting productivity with security and privacy in mind.
- [Introducing Surface Pro 13” Touchscreen Display] — The most flexible, powerful 2-in-1 laptop and tablet with AI-accelerated Copilot+ experiences. Surface Pro 11th Edition reimagines the laptop.
- [Flexibility at Any Angle] — Use with the detachable Surface Pro Flex Keyboard (sold separately). Shift from tablet to laptop to sketchbook with its unique kickstand.
- [Outstanding Performance] — Snapdragon X Plus (10 core) or Elite (12 core) with powerful NPU, faster than MacBook Air M3[1].
- [All day battery life] — 14 hours of battery life[5], fast charging with 65W PSU via Surface Connect or USB-C.
- [Recall with Copilot+]: Easily retrieve documents, emails, or web pages with an explorable timeline of your PC's history[2] (coming soon).
- [Enhance Calls with Copilot+] — Improve lighting, cancel noise, and blur distractions with Windows Studio Effects for video calls. Prerelease product shown, subject to change.
- [Translate with Copilot+] — Real-time subtitles for 44 languages during video calls or streaming.
- [Cocreate with Copilot+] — Generate art from text or image prompts.
- [Stunning Colors] — Black, Platinum, Sapphire, and brand-new Dune and matching keyboards in premium Alcantara fabric6 (sold separately)
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PRODUCT CERTIFICATION (1)
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Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched.
Con: Wishing it came with either the pen or key board (or both). While looking at post I would have thought it did but you have to carefully look and read where it says "sold separately". Just make sure you get some sort of keyboard! Pen is optional but it's always good to have.
Reviewed in the United States on July 8, 2024
Pro: what's not to love? Easy to use, amazing screen and picture, battery is great, value is incredible! Quality is unmatched.
Con: Wishing it came with either the pen or key board (or both). While looking at post I would have thought it did but you have to carefully look and read where it says "sold separately". Just make sure you get some sort of keyboard! Pen is optional but it's always good to have.
Pros: Sleek, elegant design. I absolutely love the blue color that I purchased, it's gorgeous. The screen resolution and colors are fantastic. I am a digital artist and it perfectly displays my artwork. The facial recognition and pin entry are so easy to set up and use, very similar to a phone so I really like that. The video camera for online meetings is very good quality and I like the blur background feature that is built in. Copilot is very useful and I can see it helping me in my business, setting reminders, giving me ideas, writing captions for social media and more. I'm a big ChatGPT fan so having copilot built in with the push of a button simplifies and makes my life easier. It's very quiet, no loud fan, doesn't over heat. The battery life is amazing, hours watching YouTube, videos with moderate to high brightness the battery is lasting all day! It's very portable and easy to carry around. And I enjoy it better than my work computer. The built in stand is nice and I was able to connect my mouse to it without issue via Bluetooth. The customization options and adding colors are super fun and my home screen looks beautiful.
Cons: While I am big on AI and productivity, I still value my privacy and the fact that there isn't an optional camera from lense cover is very annoying. I bought one to add but I think it might mess with the facial recognition so yeah I guess I won't be walking around in my underwear in front of the computer lol. Second, the laptop froze yesterday when I tried to download Google Drive yesterday and I now understand that they are not compatible which by the way is a big miss. I do not want a Chromebook but I do want to use Google photos to backup my artwork and that is a defect that they are not compatible. But worse is that within less than 2 hours of having this laptop it froze and I had to manually restart, that is a huge red flag. I have been using it all day today and haven't had that issue to I'm hoping to write it off to the fact that things were still updating yesterday when this occured. I believe that for the money 512 GB of storage is absurdly low. The blue color was not available in 1 TB. My phone has more storage than that lol. The Cocreate option was an interesting selling point featuring AI art capability and on my gosh, what a joke that is. It's an add on to the paint app and the art or generates is very low quality, which I won't be using. They made a big deal out of this advertising in the video and on Microsoft's homepage but honestly it's ridiculous. I'm hoping I can use the pen for other things with the Surface.
For now I'm still undecided if I will be keeping this machine. I'm going to use for a few more days and determine if it's worth the money of if I'm better off with a $400 laptop that will do everything that I need. I will update this review as I discover more pros and cons too.
Reviewed in the United States on June 21, 2024
Pros: Sleek, elegant design. I absolutely love the blue color that I purchased, it's gorgeous. The screen resolution and colors are fantastic. I am a digital artist and it perfectly displays my artwork. The facial recognition and pin entry are so easy to set up and use, very similar to a phone so I really like that. The video camera for online meetings is very good quality and I like the blur background feature that is built in. Copilot is very useful and I can see it helping me in my business, setting reminders, giving me ideas, writing captions for social media and more. I'm a big ChatGPT fan so having copilot built in with the push of a button simplifies and makes my life easier. It's very quiet, no loud fan, doesn't over heat. The battery life is amazing, hours watching YouTube, videos with moderate to high brightness the battery is lasting all day! It's very portable and easy to carry around. And I enjoy it better than my work computer. The built in stand is nice and I was able to connect my mouse to it without issue via Bluetooth. The customization options and adding colors are super fun and my home screen looks beautiful.
Cons: While I am big on AI and productivity, I still value my privacy and the fact that there isn't an optional camera from lense cover is very annoying. I bought one to add but I think it might mess with the facial recognition so yeah I guess I won't be walking around in my underwear in front of the computer lol. Second, the laptop froze yesterday when I tried to download Google Drive yesterday and I now understand that they are not compatible which by the way is a big miss. I do not want a Chromebook but I do want to use Google photos to backup my artwork and that is a defect that they are not compatible. But worse is that within less than 2 hours of having this laptop it froze and I had to manually restart, that is a huge red flag. I have been using it all day today and haven't had that issue to I'm hoping to write it off to the fact that things were still updating yesterday when this occured. I believe that for the money 512 GB of storage is absurdly low. The blue color was not available in 1 TB. My phone has more storage than that lol. The Cocreate option was an interesting selling point featuring AI art capability and on my gosh, what a joke that is. It's an add on to the paint app and the art or generates is very low quality, which I won't be using. They made a big deal out of this advertising in the video and on Microsoft's homepage but honestly it's ridiculous. I'm hoping I can use the pen for other things with the Surface.
For now I'm still undecided if I will be keeping this machine. I'm going to use for a few more days and determine if it's worth the money of if I'm better off with a $400 laptop that will do everything that I need. I will update this review as I discover more pros and cons too.