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- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, TVs, phones, and cameras to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions,power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled,all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax).File at Asurion.com/amazon.
- No hidden fees.For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
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- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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1.27 mi | ASHBURN 20147
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Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
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Beelink SER5 Mini PC, AMD Ryzen 7 5800H(7nm, 8C/16T) up to 4.4GHz, Mini Computer 32GB DDR4 RAM 1TB NVME SSD, Micro PC 4K@60Hz Triple Display, Mini Gaming Computer WiFi6 BT5.2 54W HTPC W-11 Pro
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Brand | Beelink |
Operating System | OS |
CPU Model | AMD Ryzen 7 |
CPU Speed | 4.4 GHz |
Memory Storage Capacity | 1 TB |
Specific Uses For Product | Business/HTPC/Office mini pc/HTPC/Zoom meetings/Skype/run Office, CAD, PS, Pr, Ai |
Personal computer design type | Mini PC |
Model Name | SEI(SEI,SEl8,SEl11,SEI12,SER,SER5,SER6) |
Included Components | 1 x User Manual, 1 x Power Adapter, 1 x Mini PC, 2 x HDMI Cables, 1 x VESA Mount with Screws |
Color | Black |
About this item
- 🎈【Excellent Performance】 Beelink SER5 equipped with AMD Ryzen 7 5800H (up to 4.4GHz), which adopts an 8-core/16-thread. The base frequency is 3.2GHz / Max turbo frequency can reach 4.4GHz. Ensure seamless multitasking and no-delay switching at work, provide the next generation of multitasking experience, and bring processing speed, energy efficiency, productivity, and all-around performance to new heights.
- 🎈【Capacity Storage】Beelink Mini Computer driven by the AMD 7nm Processor and 32GB DDR4 Memory(can upgrade to 64GB, 2 x 32GB), 1TB NVME SSD, this High-Performance Mini PC designed by our talented European designers delivers enough power and storage for you to play, create and enjoy all day!
- 🎈【HD Graphics & Triple Display】Beelink 5800H integrates AMD Radeon Graphics 8core 2000 MHz GPU to deliver powerful graphics processing power to easily handle the demands of complex design software, 4K@60Hz UHD video editing, and playback, or light gaming. And it can connect 3 screens by HDMI&DP&Type-C port efficiently handle your tasks, and meet your specific needs.
- 🎈【Multiple Interfaces & Wireless】Mini Desktop PC equipped with a Gigabit Ethernet LAN (RJ-45, supporting Gigabit file transfer speeds), Dual-band 2.4G 5G WiFi (802.11ac, stronger capacity of resisting disturbance), and built-in Bluetooth, high-speed wireless connection makes you step ahead. And 3*USB3.2 ports, 1*USB2.0 ports, 1*HDMI port, 1*DP port, 1*Type-C port(Data&Video) and 1*Audio Jack (HP&MIC), 1*DC Jackthus offering the user even greater versatility in use.
- 🎈【Lifetime After-Sales Service】Beelink has been dedicated to R&D Mini PC for many years. All Beelink Mini-PC have passed strict inspections before shipping. If you have any questions, please don’t hesitate to contact US. We are 100% guaranteed to solve your problems. We offer lifetime technical support, a 1-Year-free warranty, and 24/7 after-sales service. All of our products obtained FCC, RoHS, and CE Certifications.
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![Beelink SER5 Mini PC, AMD Ryzen 7 5800H(7nm, 8C/16T) up to 4.4GHz, Mini Computer 32GB DDR4 RAM 1TB NVME SSD, Micro PC 4K@60Hz](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/I/81r-F2ALAQL._AC_UL116_SR116,116_.jpg)
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, quality and noise of the computer. For example, they mention it works well for all three purposes, is very quiet and runs absolutely silently. Some appreciate the ease of setup and value. That said, some complain about the connectivity.
AI-generated from the text of customer reviews
Customers like the performance of the computer. They say it works reliably, quietly, and perfectly for website searching. They also appreciate the PC's capabilities and say it starts up like a champ.
"...SSD and upgrade storage as soon as I received it, and everything has been working great...." Read more
"...Having set up Fusion 360, the performance warnings are all gone, and navigating viewports is smother and stutter-free, without the freezing and lag..." Read more
"...The PC fired up almost flawlessly...." Read more
"...But 190 days in use and I couldn't make it work, I contact Customer Service, and they asked me to ship it to a random address in Texas...." Read more
Customers like the size of the computer. They say it's a great mini PC with a very capable processor and very fast. They also say it uses very little power, takes up inconsequential space, and is a stellar value for the price. Customers also say that it'll be a good addition to your set up if you don't want a big cpu.
"...It’s an excellent choice for a gaming computer and I love that it is very compact." Read more
"...the vent can make the computer very loud, other than that the system is compact and I thought it was useful...." Read more
"...The quality is holding up so far. The size is wonderful on the small desk we have. And I can't beat the price." Read more
"...For the small form factor it is very attractive. Runs quite cool indeed. I did get it as a semi gaming pc...." Read more
Customers like the speed of the computer. They say it's super fast, handles everything quickly, and runs smoothly. Some customers even mention that it can handle multiple tasks without any lag. They also say it starts fairly quickly, streams fine, and plays locally stored media fine. Overall, most are happy with the speed and performance of the product.
"...If you purchase this, run it as configured! It comes very tuned for snappy general computing. Mine came with Windows 11 already installed...." Read more
"...The SATA port holds a drive underneath for backing up my data. The port is fast...." Read more
"Great upgrade to my old PC. Super fast, great space saver, and I can still upgrade the Memory and Hard Drive which were a plus! Love it." Read more
"...Running on Windows 11 Pro, you have the opportunity to increase an Application's Speed (from Normal to Fast to Realtime) and Processor affinity,..." Read more
Customers like the noise level of the computer. They say it's very quiet and runs quietly.
"...Beelink SER3 cooling solution is designed to run well and relatively quiet at 25 watts*...." Read more
"...Fan is very silent and most times it is off - only turns in during the serious gaming or rendering works...." Read more
"...It runs absolutely silently and I cant detect anything but minimal heat from the pc. A very welcome change from the monsters I was used to!..." Read more
"...to be on, but as soon as you hit more than 10 cores the vent can make the computer very loud, other than that the system is compact and I thought it..." Read more
Customers like the value of the computer. They say it's a great little inexpensive Windows box, and a very well worth while investment. Some customers also mention that the computer is a nice sweet spot in performance vs price for a basic non-gaming desktop.
"...Probably the best bang for the buck in its segment. It's really sturdy, feels premium and well built.Highly reccomendable." Read more
"...This is an amazing machine at an amazing value...." Read more
"...It's small, silent, and a great price." Read more
"...use very little power, take up inconsequential space, and are a stellar value for the two hundred dollar price tag I got them for at Christmas...." Read more
Customers find the setup of the computer super easy. They say the install went beautifully, and the product is quick and easy to use. They also mention that it's very easy to upgrade if desired, and runs great after very easy setup. Some say that the learning curve with Windows 11 is small, and that the 2 TB SSD is detected immediately without any hassle or intervention.
"...I have had no other install problems at all...." Read more
"...So glad I did! It was incredibly easy to set up- I was up and running in minutes. Comes with Windows 11 installed with no junk software...." Read more
"I am so far impressed with this little computer. Setup was easy. Our kids get to play Farming Simulator 22 and Fortnight on it with no issues...." Read more
"...It’s very small so it makes a nice installation.Bluetooth- doesn’t work for me...." Read more
Customers like the quality of the computer. They mention that the build quality seems solid, it's a high-quality product, and it'll be a reliable and powerful compact computer. Some say that the computer is very stable and fast.
"...This was packaged nicely, with adequate protection, and included several accessories...." Read more
"...The Beelink Ser5 Max is solid. It came with 32gb of RAM, and plenty of USB ports for musicians...." Read more
"...Probably the best bang for the buck in its segment. It's really sturdy, feels premium and well built.Highly reccomendable." Read more
"...This is a family computer. The quality is holding up so far. The size is wonderful on the small desk we have. And I can't beat the price." Read more
Customers have negative opinions about the connectivity of the computer. They mention that the internet connection is progressively unreliable, the wifi keeps dropping, and the bluetooth mouse sometimes hesitates or freezes. The computer also disconnects randomly and needs constant rebooting. Some customers also report that the reception is weak and the computer overheats.
"...is good, Wifi Delivers 300mbps and faster speeds, however, where reception is weak, you're getting super low speed, like, 5-6mbps where other..." Read more
"...It’s very small so it makes a nice installation.Bluetooth- doesn’t work for me...." Read more
"...The WiFi connection is great.If you are a musician, you know how important backups are...." Read more
"...on the board, the ram slots had a reading error and caused crashes and freezes after a few hours or amount of use that didn't have anything to do..." Read more
Reviews with images
![Early Review, Will Update [UPDATED]](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews from the United States
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I decided to write a review that is helpful to new purchasers. My first recommendation is to the tinkerers like me. If you purchase this, run it as configured! It comes very tuned for snappy general computing. Mine came with Windows 11 already installed. I share a wired USB keyboard, wireless USB mouse, laser printer and scanner on a two way USB switch with the Beelink SER 3 and the HP 8300 SFF i7. Both devices connect via HDMI and miniDP to a Samsung 4K UHD 40" TV. I had problems connecting the Beelink to the Samsung at 4K 60Hz. The problem was my HDMI cable(s). With one cable I was able to achieve 4K 30Hz but the Beelink supports 4K at 60Hz and I wasn't satisfied with 30Hz. The solution was the purchase of a new HDMI cable. I knew onboard Radeon Vega graphics were cable finicky. The HDMI cables that came with Beelink SER were not long enough to meet my needs so they remain untried at 4K 60Hz. I purchased a new 6.6' 8K HDMI 2.1 certified at 48Gbps. This cable worked at 4K 60Hz but produced the occasional blank/black screen (handshakes/re-syncs). This problem was solved by moving the cable away from the numerous power sources it crossed for my external hard drives and the TV's power circuitry inside the TV. Now I'm at 4K 60Hz with no issues. Cables aren't always well shielded and up to claimed specifications. There are also a lot of fakes even on trusted online retailers.
It was obvious that with a TDP of 25 watts, I wasn't getting the most out of the Ryzen 7 3750H which is rated to 35 watts. So, I made that change in the BIOS, rebooted and ran a temperature monitor and Geekbench 5. Under load I reached a max temperature of 203 degrees Fahrenheit and the fan, while not constant, really whined at times to lower the CPU temperature. At 35 watts there was actually lower performance on Geekbench 5 than at 25 watts under load due to CPU throttling. The Beelink SER3 cooling solution is designed to run well and relatively quiet at 25 watts*. I wouldn't feel safe gaming on it at 35 watts for long and I believe that doing so would shorten its productive life significantly. It would require a bigger cooling solution and a larger case to support 35 watts under CPU load to maintain a long life.
I ordered the 16GB DDR4 configuration. At 25 TDP I tried overclocking my memory. After getting a question answered on DDR4 configuration, I learned that if ordered it that I would receive it in dual channel mode (2 8GB sticks), but GPU-Z said I was in single channel mode! Dual channel memory is the easiest way to gain performance. 60 bucks later I am in dual channel at 32GB. Obviously, my answered question was wrong about the DDR4 configuration. I took a simple approach to overclocking the memory in the BIOS by just adjusting the memory speed. With just about everything set to Auto, I thought my chances were good so I figured if I hit a ceiling that it wouldn't boot and I would have to clear CMOS to get back to the original settings. I was wrong! Both sticks were rated at 3200Mhz (dual channel) and the default setting in the BIOS was 1200Mhz (single channel). I tried 1333 Mhz and 1600Mhz x2 settings for dual channel. Both seemed successful as Windows 11 opened on each reboot. CPU-Z reflected the changes made in the BIOS. However, performance actually declined in Geekbench 5! So, I'm going to have to try some Ryzen overclocking tools and for now, I'm still at the 1200Mhz x2 BIOS setting (2400Mhz, dual). The Geekbench 5 results image posted here shows the best Geekbench 5 score I received while tinkering in the BIOS with the TDP set at 25 watts and 32GB 2400Mhz dual channel memory in Windows 11 high performance mode. Basically, these are the default settings only with an additional stick of DRAM for dual channel speed added.
In conclusion, the best improvements you can make initially to the Beelink SER 3 are to insure you have 2 sticks of matched DDR4 for dual channel mode and add a SSD Drive inside the case while you have it opened. I wasn't able to rely on the seller to find out the shipping configuration of the DDR4. I received a single 16GB stick instead of the promised configuration of 2 8GB sticks. It is easy to access memory by removing the 4 bottom screws. There may be future BIOS updates that allow for more incremental control and tuning. Doing this, and making sure Windows 10/11 is set to high performance mode and sleep mode is off, is about all that I would recommend for best performance at this time.
*At 25 watts TDP, expect your Ryzen 7 3750H cores to run between 2.3Ghz and 3.4Ghz. It won't make it to 4Ghz at default BIOS settings. These Beelink SER 3 product listings on Amazon should reflect reality and not the CPUs capable performance that they aren't supporting in the settings of their delivered product. Basically, you are agreeing to void your warranty in changing some of the BIOS settings.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on February 16, 2022
I decided to write a review that is helpful to new purchasers. My first recommendation is to the tinkerers like me. If you purchase this, run it as configured! It comes very tuned for snappy general computing. Mine came with Windows 11 already installed. I share a wired USB keyboard, wireless USB mouse, laser printer and scanner on a two way USB switch with the Beelink SER 3 and the HP 8300 SFF i7. Both devices connect via HDMI and miniDP to a Samsung 4K UHD 40" TV. I had problems connecting the Beelink to the Samsung at 4K 60Hz. The problem was my HDMI cable(s). With one cable I was able to achieve 4K 30Hz but the Beelink supports 4K at 60Hz and I wasn't satisfied with 30Hz. The solution was the purchase of a new HDMI cable. I knew onboard Radeon Vega graphics were cable finicky. The HDMI cables that came with Beelink SER were not long enough to meet my needs so they remain untried at 4K 60Hz. I purchased a new 6.6' 8K HDMI 2.1 certified at 48Gbps. This cable worked at 4K 60Hz but produced the occasional blank/black screen (handshakes/re-syncs). This problem was solved by moving the cable away from the numerous power sources it crossed for my external hard drives and the TV's power circuitry inside the TV. Now I'm at 4K 60Hz with no issues. Cables aren't always well shielded and up to claimed specifications. There are also a lot of fakes even on trusted online retailers.
It was obvious that with a TDP of 25 watts, I wasn't getting the most out of the Ryzen 7 3750H which is rated to 35 watts. So, I made that change in the BIOS, rebooted and ran a temperature monitor and Geekbench 5. Under load I reached a max temperature of 203 degrees Fahrenheit and the fan, while not constant, really whined at times to lower the CPU temperature. At 35 watts there was actually lower performance on Geekbench 5 than at 25 watts under load due to CPU throttling. The Beelink SER3 cooling solution is designed to run well and relatively quiet at 25 watts*. I wouldn't feel safe gaming on it at 35 watts for long and I believe that doing so would shorten its productive life significantly. It would require a bigger cooling solution and a larger case to support 35 watts under CPU load to maintain a long life.
I ordered the 16GB DDR4 configuration. At 25 TDP I tried overclocking my memory. After getting a question answered on DDR4 configuration, I learned that if ordered it that I would receive it in dual channel mode (2 8GB sticks), but GPU-Z said I was in single channel mode! Dual channel memory is the easiest way to gain performance. 60 bucks later I am in dual channel at 32GB. Obviously, my answered question was wrong about the DDR4 configuration. I took a simple approach to overclocking the memory in the BIOS by just adjusting the memory speed. With just about everything set to Auto, I thought my chances were good so I figured if I hit a ceiling that it wouldn't boot and I would have to clear CMOS to get back to the original settings. I was wrong! Both sticks were rated at 3200Mhz (dual channel) and the default setting in the BIOS was 1200Mhz (single channel). I tried 1333 Mhz and 1600Mhz x2 settings for dual channel. Both seemed successful as Windows 11 opened on each reboot. CPU-Z reflected the changes made in the BIOS. However, performance actually declined in Geekbench 5! So, I'm going to have to try some Ryzen overclocking tools and for now, I'm still at the 1200Mhz x2 BIOS setting (2400Mhz, dual). The Geekbench 5 results image posted here shows the best Geekbench 5 score I received while tinkering in the BIOS with the TDP set at 25 watts and 32GB 2400Mhz dual channel memory in Windows 11 high performance mode. Basically, these are the default settings only with an additional stick of DRAM for dual channel speed added.
In conclusion, the best improvements you can make initially to the Beelink SER 3 are to insure you have 2 sticks of matched DDR4 for dual channel mode and add a SSD Drive inside the case while you have it opened. I wasn't able to rely on the seller to find out the shipping configuration of the DDR4. I received a single 16GB stick instead of the promised configuration of 2 8GB sticks. It is easy to access memory by removing the 4 bottom screws. There may be future BIOS updates that allow for more incremental control and tuning. Doing this, and making sure Windows 10/11 is set to high performance mode and sleep mode is off, is about all that I would recommend for best performance at this time.
*At 25 watts TDP, expect your Ryzen 7 3750H cores to run between 2.3Ghz and 3.4Ghz. It won't make it to 4Ghz at default BIOS settings. These Beelink SER 3 product listings on Amazon should reflect reality and not the CPUs capable performance that they aren't supporting in the settings of their delivered product. Basically, you are agreeing to void your warranty in changing some of the BIOS settings.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61eNtNn27RL._SY88.jpg)
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61w8I6gz-eL._SY88.jpg)
UPDATE ON WINDOWS 11 COMPATIBILITY:
I was running a System Update for Windows earlier this week and the updater told me that my system wasn't compatible with Win11. Trigger brief moments of rage/panic/confusion. I reinstalled the new PC Health Tool that Microsoft is publishing to run a compatibility test. It came back as OK for the upgrade. Today, the Windows Update started pushing the update to Windows 11 (offered as an optional upgrade as I'm enrolled in the Windows Insider Program on the Early Access Channel). So if you get a Windows Update message indicating incompatibility, it's probably inaccurate and you can relax. A screenshot of the results is attached to this review.
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ACTIVATING TPM2.0:
For those curious about BIOS changes to ensure compatibility, I did the following to turn on TPM. Before you go on tinkering with your system BIOS, remember you can mess things up. The machine does have a CLR CMOS button which should fix any obvious mistakes, but any issues you may cause are on you.
To start, I recommend a shutdown and power-on over a reboot/restart, but it should work either way. Start pressing <ESC> or <DEL> as soon as you power on, as the default delay is quite brief. On the main BIOS screen, use the arrow keys to navigate to the "Advanced" tab at the top, which should highlight in white. Highlight the top item, "Trusted Computing". Press ENTER to proceed to the TPM20 screen. On the top line, "Security Device Support", press ENTER and select the "Enable" option. Press F4 to save and exit, which will reboot the machine.
Again, press <ESC> or <DEL> as soon as it starts rebooting. This time, you want to go back to the "Advanced" tab and select the "AMD fTPM Configuration" just below the "Trusted Computing" one you just used. This gives you the option to select the TPM mode. The options here are "AMD CPU fTPM", Disabled or Enabling the motherboard TPM module. I'm using the AMD module with no issues, but the motherboard (SPI) module should work as well. Once you've selected your TPM module, press F4 again to save and exit, and your machine should now reboot into Windows as normal. That's it.
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ORIGINAL REVIEW
This is my first-impressions review, having received and set up my system yesterday. I will update it if I have any issues that contradict or reinforce my initial impressions. I paid for the device myself and received no compensation or incentives from the seller/manufacturer. This review reflects only my experience.
To start, this is meant to replace my primary laptop as my personal workstation at home. The laptop it replaces was purchased in 2013, and had similar specs in terms of processor, memory, and storage but would not be eligible for the Windows 11 upgrade. I made the change to add a bit more future-proofing and a moderate bump in performance.
About the Windows 11 concerns, according to the Microsoft-published upgrade tool, this system is eligible for the upgrade to Windows 11. However, by default, the TPM module is not activated (at least in my case). You'll need to go into BIOS at boot and activate it. BIOS reports the module as TPM v3.36. After activation, the Windows tool (from Microsoft) reports the system as eligible for the upgrade. On with the review...
This was packaged nicely, with adequate protection, and included several accessories. These include the power brick with integrated cable, which is a bit short, but more than sufficient for my application. Also included were 2 HDMI cables, one 10-12 inches and the other about 24 inches in length. If mounting to the VESA mounts on your monitor, these should be sufficient. A small mounting plate (incl. screws) attaches to 2 of the 4 VESA mounting points on the monitor (not used by me). Also included were a couple of internal components, one a small ribbon cable marked "GTI-SATA" and a small circuit board with a SATA connector for a 2.5-in SATA SSD/HDD.
Upon opening the case, it is not immediately clear how the small circuit board would connect to the mainboard, but there is a metal plate to mount a drive, which I don't plan to do (also another connected "GTI-SATA" is inside). Looking further inside, removing the mounting plate gives access to the M.2 slots and SO-DIMM slots. The M.2 slots are for (1) NVMe and (1) M.2 SATA. The NVMe slot is taken up by an NVMe SSD, which Windows shows as 512GB (I didn't remove it to check brand or model yet). Memory is via 2 SO-DIMM slots (marked for DDR4 2400MHz modules). Mine has 2 Crucial modules, each of 8GB. I plan to add 1TB to the open M.2 SATA slot and replace the memory with (2) 16GB SO-DIMM modules.
Setup was no different from the typical Windows 10 setup from a recovery drive or the like. I did not have the "Finder's International" screens that others have commented on, nor was there any bloatware to be found (other than the typical stuff Microsoft includes in retail images). I initially set up a local account and ran all of the Windows updates before loading up my primary user account. In adding all of my desired apps and some of my peripheral drivers, I have seen only a vanilla Windows build.
From a performance perspective, one of the key features I wanted was improved graphics support. I do some CAD design and 3D modeling for my hobby projects, which was causing headaches with the integrated graphics hardware on my laptop (Intel i7 integrated chipset). Having set up Fusion 360, the performance warnings are all gone, and navigating viewports is smother and stutter-free, without the freezing and lag I was experiencing before. I have yet to render a model yet, but I'll do so this weekend and amend this section if the performance isn't similarly improved.
One note on the memory, however, is that the AMD Radeon graphics system on this system reserves 2GB of system memory for its use, so the system will only have 14GB available to Windows out-of-the-box. This is one reason I plan to upgrade the memory. Also, the clock speed of the memory is somewhat less than would be available for discrete graphics solutions, but at this price-point and in this form factor, it's an acceptable compromise. There may be ways to tweak these settings, but it's not something I've delved into yet.
I haven't tried any local gaming yet, mostly because I've been using Stadia (quite happily) for the past 9 months. While streaming games is less resource-intensive, it does have high networking demands, which this machine meets without issue. This is an area I'll try to update if I have time, but with this chipset, gaming is hardly a priority or an area to expect great performance.
In all, I'm quite happy with the purchase, and I haven't seen any of the initial issues that have led to complaints from others. As in all things, YMMV, but my experience has been a positive one.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on July 17, 2021
UPDATE ON WINDOWS 11 COMPATIBILITY:
I was running a System Update for Windows earlier this week and the updater told me that my system wasn't compatible with Win11. Trigger brief moments of rage/panic/confusion. I reinstalled the new PC Health Tool that Microsoft is publishing to run a compatibility test. It came back as OK for the upgrade. Today, the Windows Update started pushing the update to Windows 11 (offered as an optional upgrade as I'm enrolled in the Windows Insider Program on the Early Access Channel). So if you get a Windows Update message indicating incompatibility, it's probably inaccurate and you can relax. A screenshot of the results is attached to this review.
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ACTIVATING TPM2.0:
For those curious about BIOS changes to ensure compatibility, I did the following to turn on TPM. Before you go on tinkering with your system BIOS, remember you can mess things up. The machine does have a CLR CMOS button which should fix any obvious mistakes, but any issues you may cause are on you.
To start, I recommend a shutdown and power-on over a reboot/restart, but it should work either way. Start pressing <ESC> or <DEL> as soon as you power on, as the default delay is quite brief. On the main BIOS screen, use the arrow keys to navigate to the "Advanced" tab at the top, which should highlight in white. Highlight the top item, "Trusted Computing". Press ENTER to proceed to the TPM20 screen. On the top line, "Security Device Support", press ENTER and select the "Enable" option. Press F4 to save and exit, which will reboot the machine.
Again, press <ESC> or <DEL> as soon as it starts rebooting. This time, you want to go back to the "Advanced" tab and select the "AMD fTPM Configuration" just below the "Trusted Computing" one you just used. This gives you the option to select the TPM mode. The options here are "AMD CPU fTPM", Disabled or Enabling the motherboard TPM module. I'm using the AMD module with no issues, but the motherboard (SPI) module should work as well. Once you've selected your TPM module, press F4 again to save and exit, and your machine should now reboot into Windows as normal. That's it.
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ORIGINAL REVIEW
This is my first-impressions review, having received and set up my system yesterday. I will update it if I have any issues that contradict or reinforce my initial impressions. I paid for the device myself and received no compensation or incentives from the seller/manufacturer. This review reflects only my experience.
To start, this is meant to replace my primary laptop as my personal workstation at home. The laptop it replaces was purchased in 2013, and had similar specs in terms of processor, memory, and storage but would not be eligible for the Windows 11 upgrade. I made the change to add a bit more future-proofing and a moderate bump in performance.
About the Windows 11 concerns, according to the Microsoft-published upgrade tool, this system is eligible for the upgrade to Windows 11. However, by default, the TPM module is not activated (at least in my case). You'll need to go into BIOS at boot and activate it. BIOS reports the module as TPM v3.36. After activation, the Windows tool (from Microsoft) reports the system as eligible for the upgrade. On with the review...
This was packaged nicely, with adequate protection, and included several accessories. These include the power brick with integrated cable, which is a bit short, but more than sufficient for my application. Also included were 2 HDMI cables, one 10-12 inches and the other about 24 inches in length. If mounting to the VESA mounts on your monitor, these should be sufficient. A small mounting plate (incl. screws) attaches to 2 of the 4 VESA mounting points on the monitor (not used by me). Also included were a couple of internal components, one a small ribbon cable marked "GTI-SATA" and a small circuit board with a SATA connector for a 2.5-in SATA SSD/HDD.
Upon opening the case, it is not immediately clear how the small circuit board would connect to the mainboard, but there is a metal plate to mount a drive, which I don't plan to do (also another connected "GTI-SATA" is inside). Looking further inside, removing the mounting plate gives access to the M.2 slots and SO-DIMM slots. The M.2 slots are for (1) NVMe and (1) M.2 SATA. The NVMe slot is taken up by an NVMe SSD, which Windows shows as 512GB (I didn't remove it to check brand or model yet). Memory is via 2 SO-DIMM slots (marked for DDR4 2400MHz modules). Mine has 2 Crucial modules, each of 8GB. I plan to add 1TB to the open M.2 SATA slot and replace the memory with (2) 16GB SO-DIMM modules.
Setup was no different from the typical Windows 10 setup from a recovery drive or the like. I did not have the "Finder's International" screens that others have commented on, nor was there any bloatware to be found (other than the typical stuff Microsoft includes in retail images). I initially set up a local account and ran all of the Windows updates before loading up my primary user account. In adding all of my desired apps and some of my peripheral drivers, I have seen only a vanilla Windows build.
From a performance perspective, one of the key features I wanted was improved graphics support. I do some CAD design and 3D modeling for my hobby projects, which was causing headaches with the integrated graphics hardware on my laptop (Intel i7 integrated chipset). Having set up Fusion 360, the performance warnings are all gone, and navigating viewports is smother and stutter-free, without the freezing and lag I was experiencing before. I have yet to render a model yet, but I'll do so this weekend and amend this section if the performance isn't similarly improved.
One note on the memory, however, is that the AMD Radeon graphics system on this system reserves 2GB of system memory for its use, so the system will only have 14GB available to Windows out-of-the-box. This is one reason I plan to upgrade the memory. Also, the clock speed of the memory is somewhat less than would be available for discrete graphics solutions, but at this price-point and in this form factor, it's an acceptable compromise. There may be ways to tweak these settings, but it's not something I've delved into yet.
I haven't tried any local gaming yet, mostly because I've been using Stadia (quite happily) for the past 9 months. While streaming games is less resource-intensive, it does have high networking demands, which this machine meets without issue. This is an area I'll try to update if I have time, but with this chipset, gaming is hardly a priority or an area to expect great performance.
In all, I'm quite happy with the purchase, and I haven't seen any of the initial issues that have led to complaints from others. As in all things, YMMV, but my experience has been a positive one.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61eDvoyZ-UL._SY88.jpg)
Top reviews from other countries
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The only negative is that it can be a bit loud when in use at times. Hopefully, in a few years, we can just use our phones to replace desktop computers and laptops.
I would definitely recommend this to anyone who does not need a computer for serious gaming, etc.
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
A gyro remote control serves as a mouse and keyboard. Or I can use a BT full keyboard and mouse as well if needed. Connected a webcam sitting on top of the TV and you got a nice office-looking video conference or FB/Viber calls.
Because this is Windows, I also installed a news ticker at the bottom. Viber, FB Messenger, Phone Link will popup notifications if enabled, so no need to look at the phone.
It's quiet compared to the previous ThinkCenter. Been using it for 3 months and no issues so far, running 24/7, only rebooting during updates.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
Reviewed in Canada on November 6, 2023
A gyro remote control serves as a mouse and keyboard. Or I can use a BT full keyboard and mouse as well if needed. Connected a webcam sitting on top of the TV and you got a nice office-looking video conference or FB/Viber calls.
Because this is Windows, I also installed a news ticker at the bottom. Viber, FB Messenger, Phone Link will popup notifications if enabled, so no need to look at the phone.
It's quiet compared to the previous ThinkCenter. Been using it for 3 months and no issues so far, running 24/7, only rebooting during updates.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/81zIrsv4CtL._SY88.jpg)
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)