Publications in Travel industry

1-29 out of 29 publication(s)

Publication	Audience	Format	Latest Issue	Articles
A Guide to Becoming a Travel Professional	Academic	Textbook	Jan 1, 2005 Glossary. Chapter 22: Travel destinations. Chapter 21: Basic travel geography. Chapter 20: Customer service for the travel professional. Chapter 19: Basic selling skills for the travel professional. Chapter 18: International schedules and ticketing. Chapter 17: International airfares and taxes. Chapter 16: International air travel basics. Chapter 15: Practical advice for international travelers. Chapter 14: Setting sail. Chapter 13: Cruise pricing and selling. Chapter 12: The basics of cruising. Chapter 11: Tours of the world. Chapter 10: Consolidators, charters, group sales, and insurance. Chapter 9: Traveling by rail. Chapter 8: Accommodations and rental cars. Chapter 7: Refunds, exchanges, agency fees, and reporting. Chapter 6: Basic ticketing and prepaids. Chapter 5: United States airfares and other charges. Chapter 4: Planning United States flight itineraries. more	23
A Practical Guide to Fares and Ticketing, 3rd ed.	Academic	Textbook	Jan 1, 2001 Glossary. Appendix C Web site resources. Appendix B OAG: airline codes and abbreviations. Appendix A Worldwide city and airport codes. Chapter 10 International air travel. Chapter 9 Test. Chapter 9 Special ticketing. Chapter 8 Ticket exchanges. Chapter 7 Ticket refunds. Chapter 6 Ticketing, Part II. Chapter 5 Ticketing, Part I. Chapter 4 Fares and pricing. Chapter 3 Resources and reservations. Chapter 2 Airline geography and terms. Chapter 1 Airline transportation 101. Introduction.	16
AirGuide Business	Trade	Magazine/Journal	Jul 14, 2024 Pan Am Returns to the Skies in 2025 for a Special Transatlantic Journey.	62524
AirGuide for the Frequent Flyer	Trade	Magazine/Journal	Jul 14, 2024 What's New With Outrigger Resorts & Hotels. Pan Am Returns to the Skies in 2025 for a Special Transatlantic Journey. 11 Essential Tips for a Stress-Free EV Road Trip. Celebrity Cruises' Captain's Club: Why Nothing Comes Close.	1430
Airguide Online	Trade	Magazine/Journal	Aug 27, 2023 Airlines Embrace AI Tech Upgrades to Elevate Customer Experience. United Airlines' Exclusive Pacific Island Hub Operation in Guam.	32559
Best Impressions in Hospitality	Academic	Textbook	Jan 1, 2000 Bibliography. Chapter 10 The art of selecting uniforms. Chapter 9 Business etiquette--charming the bottom line. Chapter 8 Hospitality: what you say and what you do. Chapter 7 Wearing your uniform with class. Chapter 6 Universal standards. Chapter 5 Casual days in hospitality? Chapter 4 Professional dress for women in hospitality. Chapter 3 Professional dress for men in hospitality. Chapter 2 Professional dress for men and women. Chapter 1 First impressions.	11
Cheers	Trade	Magazine/Journal	May 21, 2024 Summery Vodka Sips. WINES UNDER $30: We asked the Cheers national wine panel to taste and rate wines under $30. As always, these reviews include tasting notes, ratings... Clear Choice. What's Next for Rum? THE RTD LEADERS. THE GRAPE ONES. THE TOP SPIRITS TRENDS. GROWTH BRANDS. Sparkling Wine: TRENDS FOR 2024. Meet the Mixologist: Jocelyn Jolley: JOCELYN JOLLEY IS HEAD BARTENDER AT MICHAEL'S ON NAPLES IN LONG BEACH, CA. DeAndre Jackson and the Moonwalking in Calabasas. Drink Experiences: The Shanghai Bar's Dynasty of the Dragon. Loews Launches 'Free Spirited' Beverages. THE WINE GLASS IS HALF FULL.	3690
Conducting Tours, A Practical Guide, 3rd ed.	Academic	Textbook	Jan 1, 2001 Bibliography. Glossary. Appendix B Tour operators. Appendix A Useful addresses. Chapter 10 Getting the job ... and keeping it. Chapter 9 Creating a tour. Chapter 8 Expecting the unexpected. Chapter 7 Suppliers and attractions. Chapter 6 Air travel and tours. Chapter 5 Working with hotels. Chapter 4 Client and escort psychology. Chapter 3 Multi-day tours. Chapter 2 City and site guiding. Chapter 1 What is tour conducting?	14
Consortium Journal of Hospitality & Tourism Management	Trade	Magazine/Journal	Jun 22, 2023 BLACK REPRESENTATION IN HOTEL INDUSTRY LEADERSHIP. THE PERCEIVED IMPACTS OF SERVICE LEARNING ON ACADEMIC AND COMMUNITY ENGAGEMENT. ACPHA Accreditation = Educational Quality. CHARACTERISTICS OF FOODIES & RESTAURANT SELECTION. RURAL MUSIC FESTIVAL TOURISTS' SATISFACTION: ATTRIBUTE IMPORTANCE BY DEMOGRAPHIC GROUP. CUSTOMER SATISFACTION INSIGHTS IN HOSPITALITY MARKETING: IMPLICATIONS FOR AFRICAN AMERICAN OWNED CHAIN RESTAURANTS. HOSPITABLE HEALTHSCAPES: MANAGING THE SERVICE EXPERIENCE IN HOSPITAL ENVIRONMENTS. HOTELS BRIDGING HEALTHCARE (H2H) FOR NEW CAREER OPPORTUNITIES. 26th Anniversary HBCU Consortium Journal of Hospitality and Tourism.	83
Cruising, A Guide to the Cruise Line Industry, 2nd ed.	Academic	Textbook	Jan 1, 2004 Glossary. Appendix C Bibliography. Appendix B Key addresses: associations. Appendix A Key addresses: CLIA member cruise lines. Chapter 10 Cruise marketing, groups, and incentives. Chapter 9 Selling cruises. Chapter 8 Profiling the lines. Chapter 7 The geography of cruising. Chapter 6 The pre-, post-, and off-ship cruise experience. Chapter 5 Who's who in cruising. Chapter 4 The cruise experience. Chapter 3 The anatomy of a cruise ship. Chapter 2 Who cruises--and why. Chapter 1 Introduction.	14
Domestic Travel & Ticketing	Academic	Textbook	Jan 1, 2000 Chapter 10: Final topics, reviews and tests. Chapter 9: PTAs, MCOs, and tour orders. Chapter 8: Ticket refunds and exchanges. Chapter 7: Ticket examples and exercises. Chapter 6: ARC forms and ticketing. Chapter 5: Reservations. Chapter 4: Fares, fare research and fare construction. Chapter 3: Introduction to computerization. Chapter 2: The OAG * Desktop Flight Guide--North American Edition. Chapter 1: Introduction and U.S. airline travel specifics.	10
E-Commerce and Information Technology in Hospitality and Tourism	Academic	Textbook	Jan 1, 2004 Glossary. Chpater 10 The future of hospitality and tourism E-commerce and information technology. Chapter 9 A new paradigm for Internet research. Chpater 8 A special case study: The past, present, and future of travel agents. Chapter 7 The impact of the Internet on the hospitality and tourism industry. Chapter 6 E-marketing and information distribution. Chapter 5 A new medium of communication. Chapter 4 E-commerce fundamentals. Chapter 3 Connecting to the world. Chapter 2 Internet fundamentals. Chapter 1 Overview.	11
Geography of Travel & Tourism, 4th ed.	Academic	Textbook	Jan 1, 2003 Geography and Tourism: Bibliography. Geography and Tourism: Glossary. Chapter 15 Australia, New Zealand, and the Islands of the South Pacific. Chapter 14 Geography and tourism in South and Southeast Asia. Chapter 13 Geography and Tourism in East Asia. Chapter 12 Geography and Tourism in Subsaharan Africa. Chapter 11 Geography and Tourism in the Middle East and North Africa. Chapter 10 Geography and tourism in Russia and the countries of the former Soviet Union. Chapter 9 Geography and tourism in Central Europe and the Balkan States. Chapter 8 Geography and tourism in Southern Europe. Chapter 7 Geography and tourism in Northern Europe. Chapter 6 Geography and tourism in Western Europe. Chapter 5 Geography and tourism in South America. Chapter 4 Geography and tourism in Mexico, Central America, and the Caribbean. Chapter 4 Geography and tourism in Mexico, Central America, and the Caribbean. Chapter 3 Geography and tourism in North America. Chapter 3 Geography and tourism in North America. Chapter 2 Geography and tourism: patterns and processes of world tourism. Chapter 1 Geography and Tourism: the attraction of place.	19
Hospitality Sales: Selling Smarter	Academic	Textbook	Jan 1, 2004 14 Revenue management and price negotiation. 13 Personal selling tools. 12 Servicing the meeting. 11 Hotel contracts. 10 Post-sale follow-up. 9 Gaining commitment. 8 Handling objections. 7 The Presentation. 6 Probing for needs. 5 Openings. 4 Approach through nonverbal communication, listening, and trust. 3 Approach by adapting social style. 2 Prospecting and preapproach. 1 Overview of hospitality sales.	14
Human Resources Management for the Hospitality Industry, 2nd ed.	Academic	Textbook	Jan 1, 2001 Chapter 16 The next chapter ... Chapter 15 Computer applications in human resources management. Chapter 14 Labor relations in the hospitality industry. Chapter 13 Employee assistance programs. Multiculturalism in the hospitality workplace. Chapter 11 Benefits. Chapter 10 Compensation. Chapter 9 Discipline, counseling, and exiting the organization. Chapter 8 Evaluating performance and employee retention. Chapter 7 Development programs, coaching, and team building. Chapter 6 Hospitality orientation and training programs. Chapter 5 Selection, hiring, and placement. Chapter 4 The labor market and hospitality recruitment. Chapter 3 Analysis of the workplace. Chapter 2 Human resources planning. Chapter 1 Introduction to contemporary human resources management.	16
Ice Sculpting the Modern Way	Academic	Textbook	Jan 1, 2004 Glossary of terms. Appendix E Resources and references. Appendix C Advanced sculptures. Appendix C Advanced sculptures. Appendix B Intermediate sculptures. Appendix A Beginning sculptures. Prelude to appendices A, B, and C. Chapter 13 The business side of ice sculpting. Chapter 12 Ice sculpting organizations, competitions, and festivals. Chapter 11 Custom design techniques and special event sculpting. Chapter 10 Displaying and lighting for effect. Chapter 9 Methods of transportation. Chapter 8 The studio. Chapter 7 Fusing: joining ice to ice. Chapter 6 Sculpting with templates. Chapter 5 Mastering shapes and forms. Chapter 4 Safe practices and procedures. Chapter 3 The sculptor's tools and equipment. Chapter 2 Understanding the medium: the science of ice. Chapter 1 The art of sculpting. more	20
Internet for the Retail Travel Industry	Academic	Textbook	Jan 1, 2003 Glossary. Appendix C Host types and countries of origin. Appendix A Selected Web sites. Chapter 8 Web site management and Windows systems. Chapter 7 The Web coordinator: creating, updating, and monitoring a Web site. Chapter 6 Disseminating information: selling on the Web. Chapter 5 Gathering information. Chapter 4 Time management for the online agent. Chapter 3 Getting onto the Internet. Chapter 2 Travel reservations and the Internet. Chapter 1 Historical perspective.	11
Journal of Hospitality and Tourism Management	Trade	Magazine/Journal	Mar 1, 2016 Tourism economics and policy analysis: contributions and legacy of the Sustainable Tourism Cooperative Research Centre. Use of impact-range performance and asymmetry analyses to improve OTA website quality. Australian contributions to tourist behaviour studies. Australian contributions--papers from CAUTHE fellows. Tourists' perceived value and satisfaction in a community-based homestay in the Lenggong Valley World Heritage Site. Searching for the perfect wave: Profiling surf tourists who visit the Mentawai Islands. A formative model of the relationship between destination quality, tourist satisfaction and intentional loyalty: an empirical test in Vietnam. Uptake of resource efficiency measures among European small and medium-sized accommodation and food service providers. Fly in to work; fly out to Bali: an exploration of Australian fly-in-fly-out (FIFO) workers leisure travel. Exploring the impact of hedonic activities on casino-hotel visitors' positive emotions and satisfaction. Tourism in Switzerland: how perceptions of place attributes for short and long holiday can influence destination choice. The contribution of Australia-based researchers to tour guiding. Costs allocation practices: evidence of hotels in Australia.	197
Journal of Travel Research	Trade	Magazine/Journal	Aug 1, 1999 Tourism Policy and Planning: Case Studies from the Commonwealth Caribbean. Travel and Tourism in Australia: The Economic Perspective. Tourism and Economic Development in Asia and Australasia. International City Tourism: Analysis and Strategy. The Lodging and Food Service Industry. Hospitality Today: An Introduction. Toward a United States policy on traveler safety and security: 1980-2000. Planning for peace: the role of tourism in the aftermath of violence. Political instability, war, and tourism in Cyprus: the effects, management, and prospects for recovery. Interpretation of the unimaginable: the U.S. Holocaust Memorial Museum, Washington, D.C., and "dark tourism.". After political turmoil: the lessons of rebuilding tourism in three Asian countries. Terrorism and tourism: the Northern Ireland situation - a look behind the veil of certainty. Cycles of war, terror, and peace: determinants and management of crisis and recovery of the Israeli tourism industry. The tourism potential of the peace dividend. New Orleans tourism and crime; a case study. A comprehensive approach to classifying acts of crime and violence at tourism destinations. Tourism in crisis: managing the effects of terrorism.	66
Managing the Guest Experience in Hospitality	Academic	Textbook	Jan 1, 2000 Appendix: books on hospitality and services. Glossary. Chapter 14 Service excellence: leading the way to wow! Chapter 13 Serving perfectly. Chapter 12 Fixing service problems. Chapter 11 Waiting for service. Chapter 10 Delivering the service. Chapter 9 Communicating for service. Chapter 8 Involving the guest: coproduction. Chapter 7 Serving with a smile: motivation and empowerment. Chapter 6 Training for service. Chapter 5 Staffing for service. Chapter 4 Developing the hospitality culture: everyone serves! Chapter 3 Setting the scene for the guest experience. Chapter 2 Meeting guest expectations through planning. Chapter 1 The basics of wow! The guest knows best. Introduction.	17
Marketing and Selling the Travel Product, 2nd ed.	Academic	Textbook	Jan 1, 2000 Glossary of key terms. Appendix B: Travel associations and organizations. Appendix A: Commonly used abbreviations. Chapter 12 Satisfying the customer. Chapter 11 Using personal selling techniques. (PART TWO Selling the travel product. Chapter 10 Setting up the sale. Chapter 9 Evaluating the travel product. Chapter 8 Identifying the seller. Chapter 7 Understanding the traveler's needs. Chapter 6 Implementing the marketing plan. Chapter 5 Creating marketing strategies. Chapter 4 Positioning the product. Chapter 3 Selecting target markets. Chapter 2 Analyzing the travel product. Chapter 1 Understanding marketing and sales.	15
Ottoman: Journal of Tourism and Management Research	Academic	Magazine/Journal	Jun 1, 2023 The Effect of Global and Corporate Innovation Strategies on Research&Development Processes: A Model Suggestion. An Evaluation of the Gastronomy Tourism Potential of Amasya from a Sustainable Tourism Perspective through SWOT Analysis. A Conceptual Investigation of the Transformation of AlUla into a Global Tourism Destination: Saudi Arabia Rediscovers Its Pre-Islamic Heritage and... Competences for Sustainable Entrepreneurship in Tourism University Students: A Case Study from a Mexican University Context. Effectiveness of Tourism Policy Implementation: The Perception of Stakeholders in Ogun State, Nigeria.	69
Quarterly Trends in the Hotel Industry (USA)	Trade	Magazine/Journal	Mar 1, 2006 Trends in the hotel industry United States cities--year end results for 2005. Transaction activity soars in 2005. Hotel real estate sales--transaction activity year end 2005 vs year-end 2004. Major U.S. hotel markets: annual results--2004-2006 forecast: regional performance. Containing euphoria: where are we in the cycle?	37
Selling Destinations, Geography for the Travel Professional, 4th ed.	Academic	Textbook	Jan 1, 2004 Appendix C Destination-related feature films. Appendix B Research Resources. Appendix A Average length of stay--leisure travelers. Chapter 30 Asia and the Pacific Potpourri. Chapter 29 China of red and gold. Chapter 28 Singapore and Thailand crossroads of Asia. Chapter 27 Japan pearl of the orient. Chapter 26 The Pacific fantasy islands. Chapter 25 Australia and New Zealand where things are jumping. Part VI Asia and the Pacific rim of mystery. Chapter 24 African and Middle Eastern Potpourri. Chapter 23 Kenya and Tanzania the lion sleeps tonight. Chapter 22 Israel, Palestine, and Jordan the holy lands. Chapter 21 Egypt riddles in the sand. Part V Africa and the Middle East Savannahs and sand. Chapter 20 European potpourri. Chapter 19 Greece and Turkey an Odyssey of culture. Chapter 18 Germany: romantic roads. Chapter 17 Spain and Portugal everything under the sun. Chapter 16 Italy Pisa and pizza. more	39
Selling Tourism	Academic	Textbook	Jan 1, 2003 Bibliography. Glossary. Appendix. Chapter 12 The most important sale you make maybe your first! Chapter 11 Follow-up procedures. Chapter 10 Customer service. Chapter 9 Selling-up. Chapter 8 Overcoming objections. Chapter 7 Selling techniques using the telephone. Chapter 6 Closing the sale. Chapter 5 Answering questions, recommending a product or service are creating acceptance. Chapter 4 Product knowledge. Chapter 3 Qualifying the prospect. Chapter 2 Approaching the prospect. Chapter 1 Introduction to the sales process.	15
The Bangladesh Monitor	General	Newspaper	Jul 15, 2024 EBL opens first ever ATM services at Dhaka metro rail station. Titan, Rhythm Group sign deal for Tanishq's expansion in BD. NDB eyes USD 5b in financings by 2025, prioritises BD. Sea Pearl Water Park hosts Transport Partner Meet 2024. Saturday brunch bliss at Holiday Inn Dhaka City Centre. New emerging OTA Roaming witnessing significant growth. 126th Philippine Independence Day celebrated in Dhaka. Saudi Arabia to issue Umrah e-visas within 24 hours. AirAsia dubbed Best Low-Cost Airline. BD's TAS Group enhances travel services with Journey Mentor's tech. Qatar Airways wins Skytrax Airline of the Year 2024 award. Take Trip integrates SalamAir's direct API with its web platform. Saudia ranks in top five globally for on-time performance. Emirates wins seven awards at Skytrax. Air China connecting capitals of BD, China for first time ever.	1483
Training Design Guide for the Hospitality Industry	Academic	Textbook	Jan 1, 2003 Glossary. Chapter 14 Costing the training program. Chapter 13 Coaching and counseling. Chapter 12 Implementing training and evaluation. Chapter 11 Train-the-trainer. Chapter 10 Group training and team-building. Chapter 9 Lesson plans. Chapter 8 Training plan. Chapter 7 Training methods and adult learning principles. Chapter 6 Implementing job analysis. Chapter 5 Planning job analysis. Chapter 4 Implementing needs assessment. Chapter 3 Needs assessment planning. Chapter 2 Training design model. Chapter 1 Introduction to training.	15
Travel Perspectives, A Guide to Becoming a Travel Professional	Academic	Textbook	Jan 1, 2007 Glossary. Chapter 21 Customer service for the travel professional. Chapter 20 Sales skills for the travel professional. Chapter 19 International airfares, taxes, schedules, and ticketing. Chapter 18 International air travel basics. Chapter 17 Practical advice for international travelers. Chapter 16 Cruise pricing and selling. Chapter 15 The basics of cruising. Chapter 14 Tours of the world. Chapter 13 Consolidators, charters, group sales, and travel insurance. Chapter 12 Traveling by rail. Chapter 11 Rental cars. Chapter 10 Accommodations. Chapter 9 Ticketing and reporting. Chapter 8 United States airfares and other charges. Chapter 7 Planning United States flight itineraries. Chapter 6 Air travel basics. Chapter 5 Travel destinations. Chapter 4 Basic travel geography. Chapter 3 Travel in the twenty-first century. more	22
Welcome to Hospitality, An Introduction, 2nd ed.	Academic	Textbook	Jan 1, 2000 Glossary. Appendix C Hospitality periodicals. Appendix B Hospitality industry associations and organizations. Appendix A Commonly used acronyms. 13 Building for success. 12 Focus on the future. Part 5 The future and you. 11 Leisure activities and hospitality. 10 Strictly business. Part 4 Specialized segments of the hospitality industry. 9 Beverage management. 8 Culinary arts and foodservice operations. 7 Contemporary food service concepts. Part 3 Foodservice. 6 Hotel management and operations. 5 Hotel development. 4 Dynamics of the lodging industry. Part 2 Lodging. 3 Global issues and hospitality. 2 Travel and tourism: partners in hospitality. more	22