Legacy Products

Important Notices for Legacy Products

1/25/2024: End software support for personal legacy SSDs PDF will open in a new window.

SSD (Solid State Drive)

TR200 Product image

TR200

Standard Warranty Program (3-Year) (PDF : 171KB) PDF will open in a new window.

Firmware Update: v12.a, v13.6, v15.5, v16.5, v17.5 (15 Mar. 2021)
Firmware Release Notes (PDF : 146KB)PDF
Software: Legacy SSD Utility (maintain, tune, check SSD health, update firmware)
Software: CLOUT (Command Line Online Update Tool version of Legacy SSD Utility)

XS700 Product image

XS700

Standard Warranty Program (3-Year) (PDF : 171KB) PDF will open in a new window.

Firmware Update: v12.a, v13.6 (15 Mar. 2021)
Firmware Release Notes (PDF : 146KB)PDF
Software: XS700 USB Firmware Upgrade Tool
Software: Legacy SSD Utility (maintain, tune, check SSD health)

RC100 Product image

RC100

Standard Warranty Program (3-Year) (PDF : 172KB) PDF will open in a new window.
RD400/400A Product image

RD400/400A

Advanced Warranty Program (5-Year) (PDF : 172KB) PDF will open in a new window.
TL100 Product image

TL100

Advanced Warranty Program (3-Year) (PDF : 172KB) PDF will open in a new window.
TR150 Product image

TR150

Advanced Warranty Program (3-Year) (PDF : 172KB) PDF will open in a new window.
Trion 100 Product image

Trion 100

Advanced Warranty Program (3-Year) (PDF : 172KB) PDF will open in a new window.
Trion 150 Product image

Trion 150

Advanced Warranty Program (3-Year) (PDF : 172KB) PDF will open in a new window.
Vector 150 Product image

Vector 150

Standard Warranty Program (5-Year) (PDF : 171KB) PDF will open in a new window.
Vector 180 Product image

Vector 180

Advanced Warranty Program (5-Year) (PDF : 172KB) PDF will open in a new window.
VT180 Product image

VT180

Advanced Warranty Program (5-Year) (PDF : 172KB) PDF will open in a new window.
VX500 Product image

VX500

Advanced Warranty Program (5-Year) (PDF : 172KB) PDF will open in a new window.

Customer Support

For technical support email KAI_SSD_TECHHELP@KIOXIA.COM
For warranty and RMA support email KAI_SSD_WARRANTY@KIOXIA.COM