Re: EA Account disappear

by EA_Leeuw
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EA Account disappear

★★★ Newbie

Hi there,

 

My EA account just suddenly disappear and now I make a new one with my previous email and all my game library is gone.

Please advise.

 

Thanks with Regards,

Stephen

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Re: EA Account disappear

Community Manager
Hey @Leonicus,

I am sorry to hear about the issues that you're experiencing with your EA account.

Unfortunately we are not able to help with account-related issues here via the forums, but you have to reach out to our live support for this.

You can contact live support via https://help.ea.com/contact-us, or the other options:
- Direct live chat: https://bit.ly/EAChatSupport
- Twitter: https://Twitter.com/EAHelp
- Facebook: https://Facebook.com/EAHelpHub

Thanks.
EA_LeeuwAHQ

For the English Answers HQ forums:
  • Having trouble with your EA account? Post on the EA Services – General Questions board, NOT the EA app boards.
  • Want to chat about the EA app, share feedback, report bugs, or get help with technical issues? Head over here.

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Re: EA Account disappear

Community Manager
Hey @Leonicus,

I am sorry to hear about the issues that you're experiencing with your EA account.

Unfortunately we are not able to help with account-related issues here via the forums, but you have to reach out to our live support for this.

You can contact live support via https://help.ea.com/contact-us, or the other options:
- Direct live chat: https://bit.ly/EAChatSupport
- Twitter: https://Twitter.com/EAHelp
- Facebook: https://Facebook.com/EAHelpHub

Thanks.
EA_LeeuwAHQ

For the English Answers HQ forums:
  • Having trouble with your EA account? Post on the EA Services – General Questions board, NOT the EA app boards.
  • Want to chat about the EA app, share feedback, report bugs, or get help with technical issues? Head over here.
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